(USA) Principal, Technology Operations
About The Position
The Principal, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, risk mitigation, and stakeholder engagement to drive successful delivery across multiple projects. By applying deep expertise in program management and technology strategy, the Principal influences decision-making and fosters innovation while maintaining rigorous performance standards. The position requires strong leadership to optimize resources, monitor progress, and implement best practices that enhance organizational effectiveness and deliver measurable business value. The team leads cross-border technology operations by integrating program management, financial oversight, and stakeholder engagement to advance strategic initiatives. They develop and execute comprehensive plans aligned with business goals, ensuring efficient resource allocation and risk management. Leveraging technology insights and operational expertise, the team supports large-scale programs that enhance organizational performance. Collaboration across multiple business units drives measurable value and continuous improvement. The team emphasizes disciplined execution, clear communication, and data-driven decision-making to align with Walmart’s global technology strategy and deliver impactful results.
Requirements
- Extensive experience in program and financial management, including budgeting, forecasting, and cost control for large-scale initiatives.
- Proven ability to define program charters, manage multiple project tracks, and measure performance against established baselines.
- Strong knowledge of technology strategies and their alignment with business objectives to influence stakeholder decisions.
- Expertise in risk assessment, mitigation planning, and resource allocation across complex programs.
- Exceptional stakeholder management skills with the ability to build consensus and communicate effectively in ambiguous situations.
- Demonstrated capability to drive business operations, develop business cases, and implement continuous improvements.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- 7 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead the planning, budgeting, and monitoring of technology operations programs to ensure alignment with organizational goals.
- Develop and manage integrated program plans, defining scope, milestones, and performance baselines across multiple projects.
- Analyze financial and operational data to forecast risks, optimize resource allocation, and project return on investment.
- Collaborate with stakeholders to translate business requirements into technology strategies and drive execution of deliverables.
- Implement program monitoring tools and processes to track progress, identify issues, and recommend corrective actions.
- Influence decision-making through clear communication and data-driven insights, fostering alignment across business units.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
