Principal Technical Program Manager
About The Position
Disney Entertainment & ESPN Product & Technology is a global organization focused on building and advancing the technological backbone for Disney’s media business. The team combines technology with creativity to create world-class products, enhance storytelling, and drive innovation and scalability. Technologists in this group design and build products and platforms that power Disney’s media, advertising, and distribution businesses. The Business Operations team guides technology strategy, manages day-to-day operations, and supports the Product & Technology organization. This specific role is within the DE&E Product & Technology: Business Operations – Technical Program Management organization, focusing on high-complexity, high-priority programs, particularly within the Identity Alliance and related areas. The role also involves triaging other programs and providing recommendations to senior leadership. It requires expert program management skills, a proactive and detail-oriented approach, and the ability to work autonomously. Candidates must be adept at understanding domain details, communicating effectively with diverse audiences, and collaborating with other technical program managers and leads.
Requirements
- 10+ years of relevant experience
- Proven ability to facilitate effective communication across disparate teams
- Evidence of strong planning, delivery, and problem-solving skills
- Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
- BA/BS or equivalent experience required
Nice To Haves
- Formal project management certifications
- Experience working in a media technology environment
- User access and authentication technology domain knowledge, or demonstrated aptitude for learning a technology-based engineering domain
Responsibilities
- Drive activities for large, strategic, technical programs of the highest complexity, risk, and strategic priority
- Develop plans and timelines, accounting for all dependencies
- Forecast and ensure transparency of progress and issues/risks. Proactively drive risk mitigation and contingency planning, along with issue resolution
- Communicate status, updates, and program summaries via presentations, email, and direct communication with key stakeholders and executive leadership
- Ensure that all involved parties understand and accept their roles and responsibilities and are held accountable to their deliverables
- Facilitate all build activities (including QA), as per plan
- Own and proactively drive, track, and report on budgets
- Collaborate with other program management colleagues to coordinate activities across multiple technology teams
- Strong understanding of all program domain technical components, including architecture, tools and deployment practices that development team is employing, including cross-system interactions and dependencies
- Perform capacity planning for teams
- Track and report key program metrics, informing stakeholders as appropriate
- Partner with Product to facilitate advancement of intake pipeline, helping to triage programs to make recommendations to senior leadership
- Serve as subject matter expert and "go to" person for guidance in program management discipline
- Independently manage activities and resolve conflict within associated teams, with minimal influence from management
- Effortlessly sift through “noise” and facilitate discussions and activities with a laser focus towards results
- Navigate the TWDC to effectively drive progress, even when the scope of responsibilities may be unclear
- Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Strive to inspire others and deliver the best possible outputs
- Coordinate with external vendors, where applicable
- May manage smaller teams of professional employees related to area of focus or expertise
- Define, optimize, and manage Agile ceremonies and processes at the team-of-teams level
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
