Principal Technical Program Manager

Microsoft•Redmond, WA

About The Position

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) delivers core infrastructure and foundational technologies supporting Microsoft’s online businesses and Azure platform. The Firmware Center of Excellence team defines and delivers operational measures of success for Microsoft cloud hardware, with a focus on innovation, quality, time to market, scale, sustainability, and customer expectations. The Principal Technical Program Manager will help manage and optimize cloud infrastructure by envisioning and implementing technical solutions. The role requires deep technical expertise and the ability to work in ambiguous, rapidly evolving environments. The person will collaborate with senior engineering and product leaders across Microsoft and strategic technology partners to make decisions affecting the reliability, scalability, and economics of Microsoft infrastructure.

Requirements

  • Bachelor's degree and 6+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 3+ years of experience managing cross-functional and/or cross-team projects.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

  • Bachelor's degree and 8+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 5+ years of experience managing cross-functional and/or cross-team projects.
  • 8+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
  • 1+ year of experience evaluating complex system architectures and developing technical requirements, architecture decisions, and executable engineering plans.
  • 1+ year of experience influencing technical decisions without relying solely on direct organizational authority, including building alignment among engineering, architecture, operations, product, and business stakeholders.

Responsibilities

  • Define technical strategy and use fleet telemetry, analysis, customer signals, and operational incidents to identify systemic improvements and influence future architecture and product investments.
  • Lead technical evaluation and architectural decision-making across server architecture, fleet reliability, and serviceability.
  • Drive alignment on complex architectural decisions and technical tradeoffs across hardware and software engineering, systems architecture, datacenter infrastructure, operations, and customer-facing organizations.
  • Collaborate with hardware architects and engineers, software developers, validation and integration teams, and product managers to define requirements and specifications.
  • Monitor industry trends and advancements in cloud firmware technologies and recommend improvements.
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