Principal Technical Program Manager

Microsoft • Redmond, WA

5d • $142,800 - $304,200

About The Position

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) powers Microsoft’s Intelligent Cloud mission by delivering infrastructure and foundational technologies for Microsoft’s online businesses and Azure platform. The Firmware Center of Excellence defines and delivers operational measures of success for cloud hardware, with a focus on innovation, quality, time to market, scale, and sustainability.

The Principal Technical Program Manager will help ensure new offerings and hardware infrastructure are deployed on time, at high volume, with high quality, and at low total cost of ownership. The role requires deep technical expertise and the ability to work in ambiguous environments where technology, business requirements, and customer demand evolve rapidly. The position works with senior engineering and product leaders across Microsoft and strategic technology partners, influencing decisions affecting infrastructure reliability, scalability, and economics.

Requirements

• Bachelor’s degree and 6+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Bachelor’s degree and 8+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
• 5+ years of experience managing cross-functional and/or cross-team projects.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
• 1+ year of experience evaluating complex system architectures and developing technical requirements, architecture decisions, and executable engineering plans.
• 1+ year of experience influencing technical decisions without relying solely on direct organizational authority, including building alignment among engineering, architecture, operations, product, and business stakeholders.

Responsibilities

• Define technical strategy and use fleet telemetry, analysis, customer signals, and operational incidents to identify systemic improvements and influence future architecture and product investments.
• Lead technical evaluation and architectural decision-making across server architecture, fleet reliability, and serviceability.
• Create clarity in ambiguous problem spaces by aligning stakeholders on complex architectural decisions and technical tradeoffs across hardware and software engineering, systems architecture, datacenter infrastructure, operations, and customer-facing organizations.
• Collaborate with hardware architects and engineers, software developers, validation and integration teams, and product managers to define requirements and specifications.
• Stay up to date with industry trends and advancements in cloud firmware technologies and recommend improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal