Principal Technical Program Manager

Microsoft•Redmond, WA

21h

About The Position

The Microsoft Ads Marketplace connects advertisers with billions of daily queries across global search partners. Ensuring that this marketplace remains healthy, efficient, and innovative is essential to delivering high‑quality ad experiences and strong business outcomes for both publishers and advertisers. As a Technical Program Manager on the Marketplace Management team, you will own critical components of this ecosystem, driving product capabilities, partner integrations, and marketplace health initiatives that shape the future of Microsoft Ads. The role requires deep analytical judgment to evaluate publisher‑level and ecosystem‑level performance, identify structural opportunities, and influence long-term marketplace direction. This role demands exceptional cross‑functional leadership, driving alignment and decisions across Microsoft Advertising, Engineering. Success requires strong executive‑level communication, the ability to navigate ambiguity, and a partner‑obsessed mindset with a track record of solving complex, systemic problems and translating them into scalable marketplace solutions. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Requirements

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
3+ years of experience managing cross-functional and/or cross-team projects.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
8+ years of experience managing cross-functional and/or cross-team projects.
Proficient use of data analysis tools (e.g., Kusto, SQL, Python) and comfort working with large datasets.

Responsibilities

Manage the end‑to‑end lifecycle of marketplace capabilities for Search publishers, including defining requirements, prioritizing features, and driving execution across engineering teams.
Lead the delivery of new marketplace features and enhancements that improve partner performance, system efficiency, and advertiser outcomes.
Ensure marketplace configurations, policies, and controls are aligned with business goals and partner commitments.
Drive strategic discussions with Search publishers to understand their marketplace commitments, identify gaps, and align on improvements that strengthen the ecosystem.
Continuously analyze marketplace health metrics, including traffic quality, revenue performance, discrepancy trends, and partner‑specific signals.
Investigate anomalies or discrepancies, synthesize insights, and recommend corrective actions to internal teams and external partners.
Build frameworks, dashboards, and processes that improve visibility into marketplace performance and enable proactive issue detection.
Collaborate closely with engineering, data science, product management, and business development to deliver high‑impact marketplace improvements.
Drive alignment across teams by articulating problem statements, defining success metrics, and ensuring timely execution of deliverables.
Manage program risks, dependencies, and communication plans to keep stakeholders informed and accountable.