Principal Technical Program Manager
About The Position
The Principal Technical Program Manager serves as the execution owner for large-scale, cross-functional initiatives that are critical to Priority’s technology and business strategy. This role leads complex programs from planning through delivery, ensuring alignment between engineering, product, and business stakeholders while balancing timelines, scope, and organizational priorities. You will operate at a strategic level — shaping execution frameworks, improving operating discipline, and enabling leadership to make informed decisions. This role partners closely with engineering, product, and go-to-market teams to drive predictable delivery, reduce execution risk, and improve organizational effectiveness.
Requirements
- 11+ years of experience in Technical Program Management or related delivery leadership role
- Experience leading complex, multi-team technical initiatives in a fast-paced environment
- Strong understanding of software development lifecycles and Agile methodologies (Scrum, Kanban)
- Ability to decompose large initiatives into structured, executable plans
- Experience defining KPIs/OKRs and using data to guide execution decisions
- Excellent stakeholder communication across technical and non-technical audiences
- Ability to identify and manage risks, dependencies, and competing priorities
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field (or equivalent experience)
- Solid technical understanding sufficient to interpret system designs, technical challenges, and tradeoffs
Nice To Haves
- FinTech or financial services experience
- Experience implementing program governance frameworks or operating models
Responsibilities
- Leads end-to-end delivery of large, cross-functional technical programs aligned to company objectives
- Partners with business sponsors and engineering leaders to define program scope, success metrics, and execution plans
- Establishes milestones, roadmaps, and governance processes to ensure initiatives are delivered on schedule and within agreed constraints
- Develops business cases with stakeholders, including benefits, costs, risks, and organizational impact
- Tracks progress, risks, dependencies, and resource alignment; escalates issues and drives resolution
- Defines and implements KPIs and OKRs to measure program health and execution effectiveness
- Coordinates across engineering, product, and go-to-market teams to support successful implementation and launch readiness
- Advises leadership on program governance, operational improvements, and change management practices
- Improves execution processes and operating rhythms to increase predictability and reduce delivery friction
- Builds strong relationships with senior stakeholders and ensures alignment between technology execution and business priorities
Benefits
- Bonus programs
- 401(k) match
- Employee Stock Purchase Program (ESPP)
- HSA and FSA options
- Financial wellness resources and employee discount programs
- Medical, dental, and vision coverage
- Mental health support for employees and dependents through Lyra Health
- Family planning and women’s health benefits through Carrot
- Gym membership reimbursement and virtual wellness programs (including yoga)
- 3 weeks PTO to start, with unlimited PTO after year one
- Education expense reimbursement
- Leadership development programs
- Certified Payments Professional (CPP) certification support
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What This Job Offers
Job Type
Full-time
Career Level
Principal
