Principal Technical Consultant
About The Position
The Principal Technical Consultant collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation. The role applies technical expertise to design optimized solutions and contribute to sales objectives through pre-sales and post-sales activities. This is a full-time onsite role performed at a designated work location five days per week; no relocation is offered. The consultant provides technical expertise during sales calls, presentations, and product demonstrations; designs and oversees the implementation and integration of technology solutions; troubleshoots technical issues; and develops tailored systems or application solutions based on client requirements. The role also answers customer inquiries and builds mini-applications to demonstrate feasibility. The position requires broad knowledge of company products and industry expertise to optimize solutions, monitor performance, and keep current with trends and best practices. The consultant works independently with minimal oversight, provides pre- and post-sales support, trains clients and internal teams, creates documentation, and collaborates with development teams to improve products. As an expert, this role leads critical, high-impact projects, designs and implements innovative business strategies, consults with senior leadership, influences executive decisions, and mentors others. The position has no supervisor responsibilities.
Requirements
- 7+ years of related experience.
- Certification is required in some areas.
- Ability to work onsite at a designated work location five days per week.
- Ability to work independently with minimal oversight.
Nice To Haves
- Bachelor’s degree (BS/BA) desired.
Responsibilities
- Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations.
- Design technology solutions and oversee their implementation and integration.
- Analyze and resolve technical issues to ensure systems function according to specifications.
- Understand and analyze client requirements and provide tailored systems and application solutions.
- Answer customer inquiries and build mini-applications to demonstrate feasibility.
- Use product and industry expertise to optimize solutions and monitor performance.
- Stay current with industry trends and best practices.
- Provide pre-sales and post-sales support.
- Train clients and internal teams.
- Create detailed documentation.
- Collaborate with development teams to enhance product offerings.
- Lead critical, high-impact projects and design and implement innovative business strategies.
- Mentor others and assist with challenging issues.
- Consult with senior leadership and influence executive decisions.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require; this leave is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident hospital indemnity, and group legal benefit programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Principal
