Principal Technical Consultant
About The Position
The Principal Technical Consultant collaborates with the sales team to provide technical support and consulting, helping ensure successful product integration and implementation. The role uses technical expertise to design optimized solutions and contribute to sales objectives through pre-sales and post-sales activities. The consultant works with clients to understand requirements and provide tailored system or application solutions, including building mini-applications to demonstrate feasibility. The role also supports implementation, integration, troubleshooting, client and internal-team training, and detailed documentation. It calls for an expert who applies broad business knowledge and strategic insight about emerging trends and technologies to solve complex problems and drive organizational results. This is a full-time, onsite role performed at a designated work location five days per week. The position has a regular 40-hour workweek, with no relocation offered. Locations include Bellevue, Washington; Denver, Colorado; and several California locations. The role has no supervisory responsibility.
Requirements
- 7 or more years of related experience.
- Certification is required in some areas.
Nice To Haves
- Bachelor’s degree (BS/BA) desired.
Responsibilities
- Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations.
- Design technology solutions and oversee their implementation and integration.
- Analyze and resolve technical issues to ensure systems function according to specifications.
- Understand and analyze client requirements and deliver tailored systems or application solutions.
- Answer customer inquiries and build mini-applications to demonstrate feasibility.
- Use company product knowledge and industry expertise to optimize solutions and monitor performance.
- Stay current with industry trends and best practices.
- Provide pre-sales and post-sales support while working independently with minimal supervision.
- Train clients and internal teams and create detailed documentation.
- Collaborate with development teams to enhance product offerings.
- Lead critical, high-impact projects and design and implement innovative business strategies.
- Mentor others and assist with challenging issues.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Principal
