Principal Technical Consultant (ServiceNow)
About The Position
We are looking for a Principal Technical Consultant – ServiceNow to work on digital transformation projects, technically leading complex and scalable solutions on the ServiceNow platform. If you have strong technical experience, a consultative vision, and the ability to work with clients, architects, technology teams, and executive stakeholders, this opportunity may be for you. As a Principal Technical Consultant, you will be responsible for designing and delivering highly complex ServiceNow solutions, using platform best practices and ensuring that the solutions align with business objectives.
Requirements
- Proven experience in consulting, professional services, or corporate technology environments
- Solid hands-on experience in designing and implementing ServiceNow solutions
- Experience in complex enterprise environments
- Proven experience leading large-scale technical programs, integrations, and multidisciplinary teams
- Knowledge of ServiceNow domains/workflows and their respective business processes
- Experience with AI, automation, or AI-driven insights tools applied to process and outcome improvement
- Excellent communication with technical and executive audiences
- ServiceNow certifications related to the workflows/domains of atuação
- Availability for travel up to 50%, as required by projects and clients
- Advanced English, global environment
Nice To Haves
- Experience acting as a Trusted Advisor in ServiceNow enterprise transformation initiatives
- Experience driving platform adoption and change management
- Experience with technical strategy and governance involving multiple stakeholders and partners
- Strong analytical and complex technical problem-solving skills
- Experience in developing and mentoring high-performance consultants and technical teams
Responsibilities
- Lead the design and implementation of complex solutions in ServiceNow
- Apply best practices, technical standards, and platform architecture principles
- Work with clients to evaluate the current scenario and define the future scenario
- Translate business needs into scalable technical solutions
- Exercise technical leadership in large-scale implementations, integrations, and enterprise transformation programs
- Identify technical and delivery risks, proposing mitigation plans
- Support technical governance and ensure solution quality throughout the project lifecycle
- Work collaboratively with architects, consultants, delivery teams, partners, and stakeholders
- Guide, develop, and mentor consultants and technical professionals
- Promote knowledge sharing and continuous improvement
- Utilize AI, automation, and artificial intelligence-based tools to generate efficiency gains, decision-making, and service delivery improvements
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
