Principal Technical Business Analyst - AI Program

Mayo Clinic • Rochester, MN

2d • $127,961 - $185,515

About The Position

The Principal Technical Business Analyst understands both business and technical engineering/IT needs to help ensure quality digital products and operational workflows meet or exceed business objectives. The role performs cost, benefit, and risk analysis for proposed products and services and recommends solutions throughout the product life cycle. It collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements, and conducts data analysis to translate business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation needs. Engineering/IT uses these specifications in final technical design and product build, acquisition, or integration.

The role may help product and operations leaders coordinate deployment of deliverables, and contributes to product documents, project charters and plans, work assignments, target dates, and other aspects of assigned work. It applies systems engineering methods throughout the product and project lifecycle. The position drives business analysis best practices through training, mentorship, and team skill development; researches, analyzes, and validates requirements; defines scope boundaries and monitors estimates and schedules for product scope; and uses root cause analysis to identify problems and proactively propose solutions. It also interprets vendor and solution architecture to define scope and technical specifications for integration into Mayo Clinic engineering/technology systems and product operations workflows, and helps define implementation change management requirements for products that do not require formal implementation team resources.

Requirements

• Bachelor's degree in business, communications, advertising, marketing, statistics, engineering, technology, or health care.
• At least 7 years of experience in a relevant digital business analyst role.
• Understand business strategy and business planning principles and apply them to assigned work with minimal guidance.
• Demonstrated leadership and expertise in the design, build, and operations capabilities and requirements of current digital product technologies.
• Ability to understand and communicate overarching product strategy in the context of technical requirements and specifications.
• Ability to document business, operational, and technical requirements for product, operations, and engineering/IT teams.
• Apply systems and analytical thinking methodology and discipline.
• Ability to build and maintain strong working relationships at multiple organizational levels.
• Effective written and verbal communication and active listening skills.
• Ability to facilitate small group or team discussions.
• Professional conduct reflecting Mayo Clinic values and beliefs.
• Strong planning and organizational skills.
• Proactive approach and ability to navigate conflict and help find resolution.
• Problem-solving ability, attention to detail, and ability to manage multiple initiatives.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.

Nice To Haves

• Experience leading requirements strategy across multiple initiatives, products, or platforms.
• Ability to establish and scale business analysis practices, standards, and governance frameworks.
• Experience influencing solution design, prioritization, and trade-off decisions with leadership stakeholders.
• Proven ability to coach, mentor, and develop Business Analysts and cross-functional team members.
• Strong systems thinking, including end-to-end workflows, integrations, and downstream impacts.
• Ability to work in ambiguous environments, frame problems, and align business, technical, and operational needs.

Responsibilities

• Analyze business and technical engineering/IT needs to support quality digital products and operational workflows that meet or exceed business objectives.
• Perform cost, benefit, and risk analysis for proposed products and services, and recommend alternatives throughout the product life cycle.
• Collaborate with stakeholders and users to synthesize, articulate, and document business and system requirements.
• Perform data analysis and translate business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation requirements.
• Provide technical specifications for Engineering/IT final design and product build, acquisition, or integration.
• Assist product and operations leaders with coordinating deployment of deliverables, as needed.
• Contribute to product documents, project charters and plans, work assignments, target dates, and other aspects of assigned work.
• Apply systems engineering methodologies and discipline throughout the product and project lifecycle.
• Promote business analysis best practices through training, mentorship, and team skill development.
• Research, analyze, and validate complete and accurate business and systems requirements.
• Establish clear and accurate scope boundaries for basic and routine products and technical requirements.
• Plan and monitor scope estimates and schedules for the defined product scope.
• Assess problems through root cause analysis and proactively propose solutions.
• Interpret vendor and solution architecture and translate it into scope of work and technical specifications for integration into Mayo Clinic systems and product operations workflows.
• Help define product implementation change management requirements for products that do not require formal implementation team resources.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal