Principal Technical Business Analyst - AI Program

Mayo Clinic • Rochester, MN

2d • $127,961 - $185,515

About The Position

The Principal Technical Business Analyst understands and balances business and technical engineering/IT needs to help deliver quality digital products and operational workflows that meet or exceed business objectives. The role analyzes costs, benefits, and risks of proposed products or services and recommends alternatives throughout the product life cycle.

The analyst works with stakeholders and users to research, validate, synthesize, articulate, and document business and systems requirements. This includes data analysis; translating business needs into technical specifications, acceptance criteria, user experience requirements, and system validation; and considering the complete technical and non-technical solution. Engineering/IT uses the resulting technical specifications in design, product build or acquisition, and integration. The role may also assist product and operations leaders with coordinating deployment and contribute to product documents, project charters and plans, work assignments, schedules, and deliverable dates.

The position applies systems engineering methodologies throughout the product and project lifecycle, drives business analysis best practices through training and mentorship, and establishes scope boundaries and monitors scope estimates and schedules. It assesses problems through root-cause analysis, develops solutions, and interprets vendor and solution architecture to define integration scope and technical requirements for Mayo Clinic systems and workflows. It also helps define implementation change-management requirements for products that do not require formal Implementation Team resources.

Requirements

• Bachelor's degree in business, communications, advertising, marketing, statistics, engineering, technology, or health care.
• At least 7 years of relevant digital business analyst experience.
• Understand business strategy and business planning principles and apply them to assigned work with minimal guidance.
• Demonstrated leadership and expertise in the design, build, and operations capabilities and requirements of current digital product technologies.
• Ability to understand and communicate product strategy in the context of technical requirements and specifications.
• Ability to document business, operational, and technical requirements for product, operations, and engineering/IT teams.
• Apply systems and analytical thinking methodologies and discipline.
• Build and maintain strong working relationships at multiple organizational levels.
• Effective written and verbal communication and active listening skills.
• Ability to facilitate small-group or team discussions.
• Professional conduct reflecting Mayo Clinic values and beliefs.
• Strong planning and organizational skills.
• Proactive approach and ability to navigate conflict and help find resolution.
• Problem-solving ability, attention to detail, and ability to manage multiple initiatives.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship; Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• Experience leading requirements strategy across multiple initiatives, products, or platforms.
• Ability to establish and scale business analysis practices, standards, and governance frameworks.
• Experience influencing solution design, prioritization, and trade-off decisions with leadership stakeholders.
• Proven ability to coach, mentor, and develop Business Analysts and cross-functional team members.
• Strong systems thinking, including end-to-end workflows, integrations, and downstream impacts.
• Ability to work in ambiguous environments, frame problems, and align business, technical, and operational needs.

Responsibilities

• Analyze business and technical engineering/IT needs to support quality digital products and operational workflows aligned with business objectives.
• Perform cost, benefit, and risk analysis for proposed products and services and recommend alternatives throughout the product life cycle.
• Collaborate with stakeholders and users to research, validate, synthesize, articulate, and document business and systems requirements.
• Conduct data analysis and translate business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation criteria.
• Consider the complete technical and non-technical solution and provide specifications for engineering/IT design, build, acquisition, or integration.
• Assist product and operations leaders with coordinating deployment of deliverables, as applicable.
• Contribute to product documents, project charters and plans, work assignments, target dates, and other assigned work.
• Apply systems engineering methodologies and discipline throughout the product and project lifecycle.
• Promote business analysis best practices through training, mentorship, and team-member skill development.
• Establish scope boundaries for basic and routine products and technical requirements, and plan and monitor estimates and schedules for defined scope.
• Assess problems using root-cause analysis and proactively bring forward solutions.
• Interpret vendor and solution architecture and translate it into scope and technical specifications for integration with Mayo Clinic systems and operational workflows.
• Help define product implementation change-management requirements when formal Implementation Team resources are not required.

Benefits

• Multiple medical plan options.
• Delta Dental or a reimbursement account for flexible dental coverage.
• Affordable vision plan with a national network.
• Health Savings Account and Flexible Spending Accounts for eligible expenses.
• Competitive retirement package.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal