Principal Technical Analyst

MiniMed•Juncos, PR

1d•Onsite

About The Position

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role As a Principal Technical Analyst, you will provide support and troubleshooting for MES, ERP, labeling and shop floor production systems across manufacturing environments. Support system configurations, testing, validation (including MSCM and security patches), and deployment of IT solutions. Collaborate with business users to gather requirements and deliver tailored analytics, data extractions, and insights for decision-making. Conduct root cause analysis and support CAPA, Non-Conformances (NC), and other quality and compliance initiatives. Participate in solution design and provide consulting for system enhancements and process improvements. The Principal Technical Analyst is expected to demonstrate strong problem-solving skills, a foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP), and the ability to operate effectively in a fast-paced production setting. You will play an essential role in ensuring system integrity, data accuracy, and adherence to validated processes. You will collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives. Responsibilities may include the following and other duties may be assigned. Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes. Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards. Evaluates interface between hardware and software, operational requirements and characteristics of overall system. Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities. Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage. May document testing and maintenance of system updates, modifications, and configurations. May act as a liaison with key technology vendor technologists or other business functions. Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users. Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required. Gather and prioritize integration requirements. Test the quality of a product and its ability to perform a task or solve a problems. Perform basic maintenance and performance optimization procedures in each of the primary operating systems. Technology: Using computational thinking to define technological solutions to real life problems. Design technology that allows for the optimal user experience and broad accessibility. Ability to document detailed technical system specifications based on business system requirements.

Requirements

Requires 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree or 12+ years of experience with a high school diploma or equivalent.
Strong problem-solving skills.
Foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP).
Ability to operate effectively in a fast-paced production setting.
Ensuring system integrity, data accuracy, and adherence to validated processes.
Collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives.

Nice To Haves

Experience gathering requirements and providing consultations for system enhancements and process improvements.
Experience in a regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP).
Ability to work cross-functional teams including Manufacturing, Quality, IT, and Engineering.
Experience with MES (FactoryWorx), SAP, and other systems.

Responsibilities

Provide support and troubleshooting for MES, ERP, labeling and shop floor production systems across manufacturing environments.
Support system configurations, testing, validation (including MSCM and security patches), and deployment of IT solutions.
Collaborate with business users to gather requirements and deliver tailored analytics, data extractions, and insights for decision-making.
Conduct root cause analysis and support CAPA, Non-Conformances (NC), and other quality and compliance initiatives.
Participate in solution design and provide consulting for system enhancements and process improvements.
Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
May document testing and maintenance of system updates, modifications, and configurations.
May act as a liaison with key technology vendor technologists or other business functions.
Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
Gather and prioritize integration requirements.
Test the quality of a product and its ability to perform a task or solve a problems.
Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
Using computational thinking to define technological solutions to real life problems.
Design technology that allows for the optimal user experience and broad accessibility.
Ability to document detailed technical system specifications based on business system requirements.