Principal, Talent Strategy & Solutions

Comcast Resume • Philadelphia, PA

9d

About The Position

The Principal, Talent Strategy & Solutions translates business strategy into the workforce and Talent capabilities Comcast needs to compete and win. Operating as a senior individual contributor and strategic advisor, the role partners upstream with business and Talent leaders to understand changing strategies, customer needs, workforce requirements, technology opportunities, and market conditions; define the business and workforce problem to be solved; and determine where Talent can create differentiated value.

The Principal leads complex discovery and solution-framing efforts, develops stakeholder-aligned business cases, evaluates alternatives and tradeoffs, and mobilizes the appropriate Talent and enterprise capabilities to move from opportunity to measurable business outcome. The role exercises significant independent judgment and influences across organizational boundaries without requiring formal reporting authority.

Requirements

• Bachelor's degree.
• 10 years or more of relevant work experience.
• Business and workforce strategy translation.
• Strategic problem solving.
• Customer discovery and consultative problem framing.
• Business case and value development.
• Systems thinking and solution design.
• Talent and workforce domain expertise.
• AI and technology fluency.
• Data and analytical acumen.
• Executive communication and decision framing.
• Stakeholder influence and cross-functional orchestration.
• Budget management, change management, cross-functional leadership, data-driven decision making, escalation management, program planning, and resource management.

Responsibilities

• Translate business strategy into workforce and Talent requirements, identifying implications for skills, capabilities, capacity, experiences, ways of working, and Talent investment.
• Lead customer discovery and strategic problem definition, uncovering needs, root causes, constraints, and desired outcomes and distinguishing the underlying business or workforce problem from the requested solution.
• Frame integrated Talent solutions by translating complex business needs into solution hypotheses and requirements and determining the appropriate combination of Talent, process, experience, technology, AI/automation, governance, enablement, and insights capabilities.
• Develop stakeholder-aligned business cases and value hypotheses, defining expected outcomes, investment requirements, productivity and capacity opportunities, assumptions, dependencies, risks, tradeoffs, and measures of success before recommendations advance.
• Apply enterprise and economic judgment to workforce and Talent decisions, evaluating implications across external labor, customer, capital, employee engagement, and compliance dimensions and making material tradeoffs explicit.
• Identify opportunities for innovation, AI, automation, and new operating models, applying disciplined judgment to determine where work should be automated, augmented, redesigned, simplified, or remain human.
• Orchestrate solutions across Talent and enterprise boundaries, mobilizing the right expertise and partners while maintaining continuity of the business problem, requirements, decisions, and expected outcomes from discovery through execution.
• Establish outcome and measurement expectations upfront, defining baselines and success criteria and partnering with Talent Insights, Business Operations & Performance to determine whether solutions deliver intended business, workforce, experience, productivity, and financial value.
• Understand and use Comcast's Operating Principles as guidelines for work.
• Put customers first and support seamless digital options at every touchpoint.
• Learn, use, and advocate for Comcast's technology, products, services, digital tools, and experiences.
• Work collaboratively as a team and remain open to new ideas.
• Participate in the Net Promoter System by joining huddles, making call backs, and helping identify customer improvement opportunities.
• Drive results and growth, support a culture of inclusion, and do what is right for colleagues, customers, investors, and communities.

Benefits

• An array of benefits and support options intended to support employees physically, financially, and emotionally; details are available in the benefits summary on Comcast's careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal