Talent Strategy & Operations Principal

Via•New York, NY

6d•$95,000 - $135,000

About The Position

As a Talent Strategy & Operations Principal at Via, you will help scale, refine, and operationalize talent processes. The Strategic Growth team partners with global hiring managers and is responsible for Via’s leadership pipeline. You will develop strategies to engage top talent and strengthen Via’s employer brand through targeted events, strategic partnerships, and compelling content. You will also improve recruiting operations by identifying pipeline bottlenecks, building workflow automations, and designing efficient hiring systems. You will own hiring strategy for global teams, from defining target profiles through outreach and hiring. The role involves partnering with hiring managers, building proactive candidate pipelines, running effective recruiting processes, researching talent markets, analyzing hiring metrics, and delivering a strong candidate experience. You will also develop initiatives to market opportunities at Via, engage talent, and increase the operational rigor and impact of the Talent function.

Requirements

At least 3 years of experience at a high-growth company.
Strong communication skills, including the ability to adapt tone appropriately and work effectively with others.
Analytical problem-solving ability and creativity in approaching challenges.
Technical savvy and willingness to explore new platforms; familiarity with Boolean operators may be useful.
Ability to manage high-priority projects independently and reliably in a fast-paced environment.
Results-driven approach and motivation to meet and exceed goals.
Intellectual curiosity, collaboration, and eagerness to grow in a fast-moving People Operations function.

Nice To Haves

Familiarity with Boolean operators.

Responsibilities

Own hiring strategy for global teams, from defining target profiles to executing outreach plans.
Partner with hiring managers to understand goals, challenge assumptions, and shape hiring processes.
Build and maintain proactive, high-quality candidate pipelines aligned with external talent markets and Via’s future roadmap.
Run fast, thoughtful, and innovative recruiting processes that support candidate experience and timely hiring.
Identify patterns and opportunities to improve hiring, and share insights and data across teams.
Map, track, and source talent across major markets using research into industry trends.
Use metrics such as funnel conversion, calibration, and pass-through rates to diagnose bottlenecks, educate partners, and solve problems.
Deliver an exceptional candidate experience throughout the interview process.
Develop initiatives to market opportunities at Via, engage talent, and improve the Talent function’s operational rigor and impact.