Principal Specialist, HR Operations – Projects & Hypercare Support (Hybrid)

RTX•Farmington, CT

2d•$86,800 - $165,200•Hybrid

About The Position

This dynamic and fast-paced role within Enterprise Services Business Solutions will be responsible for supporting leadership in transitioning transformational and mergers, acquisitions, and divestiture (MA&D) projects from development into production via the use of Project Management tools, Hypercare case management infrastructure, and Executive dashboards.

Requirements

A University Degree and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
Minimum 6 months working M&A and/or Global project implementation and integration experience.
Prior experience in HR operations, Finance, compliance, and workforce strategy within a multinational organization.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Strong analytical, problem-solving, organizational, communication, and administrative abilities.
Proven ability to work cross-functionally, solve complex problems, lead through ambiguity and communicate effectively with all levels of leadership.
Proficient in HR & Finance technology platforms, especially Workday & SAP.
Working knowledgeable of HR & Finance best practices and compliance with state and federal employment laws, payroll, taxes, benefits, accounting, vendor contracts, and HR systems.
Strong business and financial acumen, with the ability to work independently in a fast-paced, deadline-driven environment.

Responsibilities

Support transformational and MA&D project leads in identifying risks, barriers and opportunities related to the transition of projects from development to deployment/sustainment.
Assist in the translation of project execution requirements into case management infrastructure to quickly identity and contain operational/production defects for resolution by dedicated project SMEs (Subject Management Experts).
Assist and as acumen increases lead resolution of operational/production defects within and across transformational and MA&D projects being supported.
In coordination with project leads/SMEs oversee support executive dashboard reporting.
Support cross-functional and cross-business unit collaboration with effective project management to track progress, resolve highly complex issues, and influence business leaders.
Interact with business leaders on confidential transformational and MA&D priorities and translate into actionable plans.
Collaborate with RTX Case Management (ServiceNow) configuration team on deployment and process improvement opportunities.