Sr HR Operations Specialist - Hybrid
About The Position
Success and excellence at Benchmark mean not only executing but executing at a high level consistently. The Sr HR Operations Specialist plays a pivotal part in ensuring our execution of HR operations is at the highest level with the utmost customer service. This role ensures efficient, compliant, and scalable HR operations in a dynamic, multi-state environment. The Sr HR Operations Specialist is responsible for owning and performing HR-related duties in the following areas: staffing and onboarding, benefits, employee relations, performance management, and employee offboarding. Ideal candidates for this position have a strong operational mindset with advanced critical thinking skills, proven relationship-management skills, and the ability to independently manage complex, high-volume workflows in a fast-paced environment.
Requirements
- Minimum of five (5) years of multi-state HR experience required.
- Minimum of three (3) years of company benefit administration experience required.
- Experience with ADP Workforce Now required.
- Bachelor’s degree in human resources required; or any equivalent combination of education and experience.
Nice To Haves
- Mortgage experience preferred.
- PHR or SHRM-CP preferred.
Responsibilities
- Own and execute onboarding and offboarding processes, ensuring accuracy, compliance, and seamless employee experience.
- Maintain, interpret, and continuously improve HR SOP’s to ensure processes remain efficient, compliant, and scalable.
- Administer company benefits including health programs, life event changes, leave of absences, and accommodation requests.
- Communicate and administer human resource policies and procedures along with multi-state employment laws.
- Respond to employee relations issues, conduct investigations, and partner with management on the best next steps.
- Coordinate Company unemployment responses.
- Partner with managers to create and update job descriptions through job analysis and researching market pricing.
- Serve as the subject matter expert on ADP, processing changes, running reports, and ensuring data integrity within the system.
- Remain current on evolving regulations and legal requirements to minimize legal risk and ensure compliance.
- Other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability
- 401(k) and Roth 401(k) plans and Company match
- Company-provided life insurance
- 8 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
