Principal Software Engineer (Salesforce - Remote)

Questrade Financial Group•Toronto, ON

17d•Remote

About The Position

Questrade Financial Group (QFG), through its companies, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more, utilizing cutting-edge technology to help Canadians achieve financial success. QFG combines human-centric collaboration with AI-driven innovation to redefine financial services, aiming to transform and deliver unparalleled customer experiences and empower teams through AI. The company fosters a diverse, inclusive, and hybrid workplace. This role is for a Principal Software Engineer who will serve as the technical authority for the Salesforce Center of Excellence (CoE). The position involves driving the platform's architectural vision, scalability, and engineering maturity, moving beyond feature delivery. A key responsibility is leading the transition toward a Distributed Entity Model (Headless CRM), integrating Salesforce with Google Cloud and Microservices architecture. The ideal candidate is a System Architect capable of designing high-volume, event-driven solutions, and will own the DevOps strategy (CI/CD), Observability standards, and Security governance. This role also includes mentoring Senior Engineers to elevate the team's technical bar, without direct people-management responsibilities.

Requirements

8+ years of software engineering experience with 5+ years of deep architectural experience in the Salesforce ecosystem. (Node.JS, Java, JavaScript, .NET, C#, Typescript)
Proven DevOps Mastery: Demonstrated experience building and maintaining complex CI/CD pipelines (GitLab CI, Jenkins, Azure DevOps) for Salesforce.
Architecture Scale: Experience designing systems for High Data Volume (LDV) and complex integration patterns (REST, SOAP, GraphQL, Event Bus).
Salesforce System Architect or Application Architect Certification is highly preferred.
Expert-level Apex (Synchronous/Asynchronous), Trigger Frameworks, and Order of Execution.
Deep understanding of LWC (Lightning Web Components) and modern JavaScript (ES6+), with an ability to advise on "Headless" UI strategies.
Mastery of authentication protocols (OAuth, JWT) and integration patterns (Pub/Sub, Request/Reply).

Nice To Haves

Experience with Genesys Cloud or CTI integrations.
Knowledge of Google Cloud Platform (GCP) and AI integration patterns (Agent Assist/Gemini).
Experience in the Financial Services industry (Banking/Trading).

Responsibilities

Own the "Headless" Roadmap: Design the abstraction layers and API contracts required to decouple Salesforce from our frontend interfaces (A2UI, Client Portal).
Event-Driven Architecture: Architect complex data flows using Platform Events, Change Data Capture (CDC), and Kafka to ensure real-time data synchronization between Salesforce and Banking microservices.
System Integrity: Define the "Golden Signals" for platform health; implement proactive monitoring (Splunk/Datadog) to detect business logic failures before they impact clients.
CI/CD Ownership: Take ownership of the release pipeline (GitLab/SFDX); drive the maturity from "Managed" to "Optimized" to support concurrent distributed releases.
Code Governance: Establish and enforce Apex/LWC design patterns. Conduct high-level code reviews for complex features to prevent technical debt.
Security & Compliance: Partner with InfoSec to design rigid security frameworks for Financial Services Cloud (FSC), ensuring PII/AML compliance in a distributed environment.
Unblock the Team: Act as the "Solver of Last Resort" for the most complex technical hurdles that stall the Senior Engineers.
Cross-Platform Alignment: Serve as the technical liaison with Enterprise Architects and Platform Owners (Genesys, MarTech) to ensure integrations are seamless and resilient.
Mentorship: actively mentor Senior Engineers, fostering a culture of technical excellence and "quality-first" thinking