Principal Software Engineer/SRE - Remote

UnitedHealth Group•Eden Prairie, MN

1d•Remote

About The Position

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We are seeking an experienced Site Reliability Engineering (SRE) professional to drive reliability and secure software development across all critical applications in the Digital Consumer Engineering organization. You will be responsible for ensuring the reliability, security, and seamless operation of our digital consumer platforms. This role will play a critical part in driving operational excellence, system reliability, and security, ultimately contributing to our business growth and resilience. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience
12+ years of experience in AWS cloud software engineering, site reliability engineering and/or security or technology operations
Proven track record of developing and implementing successful strategies in a global digital consumer environment
Proven solid knowledge of infrastructure management, system monitoring, incident response, software engineering, and security frameworks at scale
Demonstrated history of remediating technology infrastructure issues at root cause
Experience with operational and security tools and technologies (e.g., monitoring systems, automation tools, SIEM, IDS/IPS)
Proven excellent communication, influence, and collaboration skills
Proven ability to thrive in a fast-paced, dynamic environment and manage multiple high priorities situations simultaneously

Nice To Haves

Advanced degree
Experience with Azure and/or GCP Cloud
Vendor relationship management experience
Residence in (or willingness to relocate to) the Minneapolis area

Responsibilities

Foster a culture of collaboration, innovation, and continuous improvement with a focus on improving stability, security and supportability of all digital properties
Collaborate in cross-functional teams to integrate best practices into all aspects of our products and platforms
Find new ways to apply AI to security and reliability
Ensure minimal downtime and optimal performance of our systems through proactive risk threat modeling and mitigation
Implement automation to reduce manual tasks and enhance operational efficiency
Utilize key metrics (SLAs, SLOs, SLIs) to continuously improve system reliability and performance and prioritize work to improve the resilience and security of our most critical customer journeys
Apply engineering to proactive threat detection and response to identify and mitigate security threats in real-time
Foster collaboration between enterprise security, application teams, operations, and SREs to innovate and improve our proactive prevention capabilities
Leverage automated security tools and processes to ensure consistent and robust protection across all systems
Ensure the stability, scalability, and resilience of our technology infrastructure, including hardware, software, and network operations
Develop and maintain robust processes for infrastructure provisioning, configuration, and maintenance
Promote a culture of continuous improvement and innovation, optimizing processes and accelerating technology delivery