(USA) Principal, Software Engineer

Walmart • Sunnyvale, CA

2d • $143,000 - $286,000 • Onsite

About The Position

The Principal, Software Engineer leads the design and delivery of scalable platform capabilities, advancing cloud-native architectures and AI/ML integration. The role oversees the software development lifecycle across multiple teams and supports high availability, reliability, and performance of distributed systems. It provides strategic technical leadership and mentorship, collaborates with cross-functional stakeholders to translate business needs into solutions, and champions architectural excellence, continuous improvement, and operational metrics.

The role is part of Walmart Global Tech’s Customer Engagement Services Technology team, which develops customer service solutions for customers globally. The team includes software engineers, data scientists, and machine learning experts working on Generative AI applications in enterprise environments and partners with product, business, and UX teams to deliver business value. Its focus includes scalable, secure, maintainable software design and operational excellence.

The position leads platform engineering, develops cloud-native distributed systems and AI/ML-integrated applications, and guides engineering standards and practices. It requires a bachelor’s degree plus five years of relevant experience, or seven years of relevant experience without the degree option. A master’s degree and additional relevant experience are preferred. The position is based at 1395 Crossman Ave, Sunnyvale, California. The annual salary range is $143,000–$286,000, with additional compensation that may include performance bonuses and stock.

Requirements

• Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 5 years of experience in software engineering or a related area; alternatively, 7 years of experience in software engineering or a related area.
• Extensive experience in platform engineering, delivering scalable infrastructure and reusable tooling aligned with strategic roadmaps.
• Expertise in cloud-native architecture and distributed system design, including high availability and fault tolerance.
• Proficiency in software development lifecycle management, including CI/CD, testing, monitoring, and incident response.
• Ability to architect AI/ML-integrated applications using languages such as Python and Java.
• Skill in applying model-driven design and using development tools to improve velocity and quality.
• Technical leadership and mentorship skills that promote engineering excellence and innovation across teams.
• Collaboration and communication skills to engage cross-functional stakeholders and drive alignment.
• Adaptability and a focus on continuous improvement and operational excellence.

Nice To Haves

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area.
• Knowledge of creating inclusive digital experiences, implementing WCAG 2.2 AA standards, using assistive technologies, and applying digital accessibility best practices and standards.

Responsibilities

• Lead platform engineering efforts to deliver scalable infrastructure, reusable tooling, and AI/ML frameworks aligned with strategic roadmaps.
• Drive the full software development lifecycle across multiple teams, ensuring high availability, fault tolerance, and real-time data processing.
• Architect and implement cloud-native distributed systems integrating AI agents and model-driven design.
• Provide technical leadership and mentorship, influence architectural standards, and promote engineering excellence.
• Collaborate with stakeholders to define technical requirements and operational metrics and deliver solutions that meet quality and business objectives.
• Promote continuous improvement by adopting new technologies and optimizing development processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Performance-based bonus awards.
• Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal