(USA) Principal, Software Engineer
About The Position
As a Principal Software Engineer, you will lead the design and delivery of scalable platform capabilities and drive technical excellence across multiple teams. You will architect cloud-native, distributed systems with AI/ML integration, oversee the full software development lifecycle, and align solutions with strategic roadmaps. The role provides technical leadership and mentorship, supports innovation, and involves working with cross-functional partners to translate complex business needs into effective solutions. Your work will help evolve robust, high-availability systems serving millions of users and advance Walmart’s technology and operational goals. The Customer Engagement Services Technology team develops customer service solutions for a global audience. Its software engineers, data scientists, and machine learning experts build Generative AI applications in complex enterprise environments. The team is part of Walmart Global Tech’s Enterprise Business Systems and collaborates with product, business, and UX partners. It emphasizes scalable, secure, and maintainable software design, continuous improvement, and operational excellence.
Requirements
- Extensive experience in platform engineering leadership, delivering scalable infrastructure and reusable tooling aligned with strategic roadmaps.
- Proven expertise in cloud-native architecture and distributed system design to ensure high availability and fault tolerance.
- Strong background in AI/ML integration and building intelligent software systems using languages such as Python, Java, and C++.
- Demonstrated ability to lead the full software development lifecycle, including CI/CD, testing, and incident response.
- Skill in technical mentorship, architectural decision-making, and promoting engineering best practices.
- Ability to collaborate with cross-functional teams to translate business needs into technical solutions.
- Commitment to continuous improvement, innovation, and high-quality deliverables.
- Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 5 years of experience in software engineering or a related area; or 7 years of experience in software engineering or a related area.
Nice To Haves
- Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area.
- Knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and accessibility standards and guidelines.
Responsibilities
- Lead platform engineering efforts to deliver scalable, cloud-native infrastructure and reusable tooling aligned with strategic roadmaps.
- Drive the full software development lifecycle, including design, testing, deployment, and maintenance across multiple teams.
- Architect and implement AI-enhanced applications and intelligent systems supporting millions of users.
- Provide technical leadership and mentorship, influence architectural standards, and promote engineering excellence.
- Collaborate with stakeholders to translate business needs into actionable technical requirements and measurable success metrics.
- Ensure high availability, fault tolerance, and system interoperability through sound architectural decisions.
- Foster continuous improvement by integrating new technologies and optimizing development processes.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, with amounts dependent on job classification and length of employment.
- Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
