(USA) Principal, Software Engineer

Walmart • Sunnyvale, CA

10d • Onsite

About The Position

The Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving cloud-native architecture and AI/ML integration across multiple teams. The role oversees the full software development lifecycle and supports high availability, reliability, and performance of distributed systems. It requires strategic technical leadership, mentorship, and collaboration with cross-functional stakeholders to translate business needs into effective solutions. The Principal Engineer promotes innovation, continuous improvement, engineering best practices, and alignment with organizational goals and technical roadmaps.

The role is part of the Customer Engagement Services Technology team, which develops customer service solutions and Generative AI applications in complex enterprise environments. The team includes software engineers, data scientists, and machine learning experts and collaborates with product, business, and UX partners within Walmart Global Tech’s Enterprise Business Systems. Its focus includes scalable, secure, and maintainable software design and operational excellence.

Requirements

• Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 5 years of experience in software engineering or a related area; alternatively, 7 years of experience in software engineering or a related area.
• Extensive experience leading platform engineering initiatives, including shared infrastructure and scalable ML frameworks.
• Expertise in cloud-native architecture and distributed system design for high availability and fault tolerance.
• Strong proficiency in software development lifecycle management, including CI/CD, testing, and incident response.
• Ability to architect AI-enhanced applications and integrate AI agents using languages such as Python, Java, and C++.
• Skill in applying model-driven design and using modern development tools to enhance quality and velocity.
• Technical leadership and mentorship capabilities to foster engineering excellence and innovation.
• Ability to collaborate across teams and communicate complex technical concepts clearly to varied stakeholders.

Nice To Haves

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area.
• Background in creating inclusive digital experiences and knowledge of implementing WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

• Lead platform engineering efforts by delivering scalable infrastructure, reusable tooling, and AI/ML frameworks aligned with strategic roadmaps.
• Drive the full software development lifecycle across teams, supporting high availability, fault tolerance, and real-time data processing.
• Architect and integrate intelligent software systems using cloud-native principles and model-driven design to improve development velocity and quality.
• Provide technical leadership and mentorship, influence architectural standards, and promote engineering excellence.
• Collaborate with stakeholders to define technical requirements, measure success metrics, and ensure solutions meet business objectives.
• Identify opportunities for continuous improvement, adapt to change, and drive innovation across projects.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.
• Annual or quarterly performance bonuses.
• Stock may be additional compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal