(USA) Principal, Software Engineer

Walmart•Sunnyvale, CA

22h

About The Position

The Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role oversees the full software development lifecycle across multiple teams, ensuring high availability, reliability, and performance of distributed systems. The position requires strategic technical leadership, mentorship, and collaboration with cross-functional stakeholders to translate complex business needs into effective solutions. The Principal Engineer champions continuous improvement, architectural excellence, and operational metrics to support long-term platform evolution and business objectives. The Customer Engagement Services Technology team develops customer service solutions used globally. It brings together software engineers, data scientists, and machine learning experts focused on Generative AI applications in complex enterprise environments. As part of Walmart Global Tech’s Enterprise Business Systems, the team collaborates with product, business, and UX partners to deliver measurable business value through scalable, secure, and maintainable software design.

Requirements

Extensive experience in platform engineering, delivering scalable infrastructure and reusable tooling aligned with strategic roadmaps.
Proven expertise in cloud-native architecture and distributed system design, ensuring high availability and fault tolerance.
Strong proficiency in software development lifecycle management, including CI/CD, testing, monitoring, and incident response.
Demonstrated ability to architect AI/ML-integrated applications using languages such as Python and Java.
Skill in applying model-driven design and leveraging development tools to enhance velocity and quality.
Technical leadership and mentorship skills, promoting engineering excellence and innovation across teams.
Strong collaboration and communication skills to engage cross-functional stakeholders and drive alignment.
Adaptability to change and a focus on continuous improvement and operational excellence.
Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 5 years’ experience in software engineering or a related area; or 7 years’ experience in software engineering or a related area.

Nice To Haves

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years’ experience in software engineering or a related area.
Background creating inclusive digital experiences, including knowledge of implementing WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

Lead platform engineering efforts delivering scalable infrastructure, reusable tooling, and AI/ML frameworks aligned with strategic roadmaps.
Drive the full software development lifecycle across multiple teams, ensuring high availability, fault tolerance, and real-time data processing.
Architect and implement cloud-native distributed systems integrating AI agents and model-driven design to enhance product capabilities.
Provide technical leadership and mentorship, influence architectural standards, and promote engineering excellence.
Collaborate with stakeholders to define technical requirements and operational metrics, delivering solutions that meet quality and business objectives.
Foster continuous improvement by adopting new technologies and optimizing development processes.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program, Live Better U, covering tuition, books, and fees for eligible programs.