Principal Platform/Software Engineer

NASCO•Brookside, DE

1d•Remote

About The Position

As a Principal Software Engineer, you will lead the strategic design, development, and maintenance of software systems for a healthcare SaaS platform. This hands-on technical authority designs, codes, and scales resilient AWS infrastructure and modern Agentic AI systems. The role oversees large-scale projects, drives innovation, aligns technical solutions with business goals in collaboration with executive leadership, and leads engineering work across departments. It guides projects and teams toward technical excellence through integrated, scalable, secure, well-designed solutions and automated modern engineering practices. Work may also involve existing mainframe and mid-tier applications, with training offered to develop skills in those areas. The role provides technical direction across teams and influences engineering standards, platform strategy, and architectural decisions without direct people-management authority. It works with an Agile team and cross-functional stakeholders, and supports healthcare industry standards, security expectations, regulatory requirements, and internal governance. The position is remote/home office, requires no travel, and requires workstation equipment use for up to eight hours daily.

Requirements

At least 8 years of experience in software engineering.
At least 2 years of leadership experience, including leading teams and projects.
Expert knowledge of cloud and DevOps engineering, including deep AWS expertise, infrastructure automation, CI/CD, and infrastructure-as-code practices.
Proven ability to deploy Agentic AI models, autonomous AI agent integrations, LLM workflows, or multi-agent systems into production environments.
Extensive experience with software engineering methodologies, Agile delivery practices, SDLC governance, and modern engineering best practices.
Advanced full-stack development proficiency across user interface, middle tier, backend, APIs, integrations, and related technologies.
Strong knowledge of modern software architecture, design patterns, scalability, resiliency, security, performance optimization, and non-functional requirements.
Advanced knowledge of infrastructure technologies, including networking, compute platforms, storage, databases, middleware, systems management, and security practices.
Demonstrated ability to lead large-scale technical initiatives, estimate complex work, manage milestones, and guide technical teams through successful delivery.
Strong leadership, mentoring, coaching, communication, and strategic planning skills, including the ability to influence senior engineers and cross-functional stakeholders.
Exceptional problem-solving, analytical thinking, troubleshooting, debugging, and attention to detail in complex distributed systems environments.
Ability to embrace emergent solutioning, iterative delivery, innovation, continuous improvement, and evolving technology trends, including AI-enabled engineering practices.
Demonstrated responsiveness to internal and external customers and ability to balance technical excellence, business priorities, and stakeholder needs.
Experience working with a complicated matrix of stakeholders.
Experience working with public clouds such as AWS, GCP, or Azure.
Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent work experience.
Must have legal authority to work in the US.

Nice To Haves

Knowledge of mainframe and/or mid-tier application programming, including COBOL, ALC, DB2, and file utilities.
Master’s degree in a related technical field.
Proven track record of deploying Agentic AI models into production environments.

Responsibilities

Lead the design and development of software applications and systems, obtaining architecture and product approvals and addressing functional and non-functional requirements.
Lead technical execution for autonomous AI agent integrations, LLM workflows, and multi-agent systems using frameworks such as LangChain, AutoGen, or CrewAI.
Build and champion production-grade CI/CD pipelines, infrastructure automation, and infrastructure-as-code practices using tools such as Terraform or CloudFormation on AWS.
Mentor senior engineers, conduct code reviews, uphold code quality standards, guide technical team execution, and resolve architectural bottlenecks.
Develop and implement scalable, secure, performant, high-quality code using approved architectural patterns, coding standards, and enterprise engineering practices.
Resolve complex technical issues through troubleshooting, diagnosis, debugging, dependency analysis, and cross-team collaboration.
Collaborate with executive leadership and cross-functional stakeholders to define project scope, requirements, priorities, and timelines.
Ensure software solutions comply with applicable healthcare industry standards, security expectations, regulatory requirements, and internal governance practices.
Work as part of an Agile team, participate in Agile ceremonies, remain accountable for sprint deliverables, and support disciplined SDLC execution.
Drive continuous improvement, innovation, adoption of emerging technologies, upskilling, and knowledge sharing across the engineering organization.
Participate in talent acquisition and performance management activities, including interviewing, candidate evaluation, goal setting, associate development, performance feedback, and review input.
Provide technical direction across teams and influence engineering standards, platform strategy, and architectural decisions without direct people-management authority.

Benefits

Choice of Blue Cross Blue Shield medical, dental, and vision plans.
Telehealthcare for medical and behavioral visits.
Generous PTO with buy/sell options.
Nine company holidays, a floating day off, and a day off for volunteering.
Employee Assistance Program.
Wellness program with the opportunity to earn insurance discounts or credit toward health-related items.
401(k) plan with employer matching contributions.
Company-funded spending/reimbursement accounts for out-of-pocket medical expenses.
Bonus and recognition programs.
Tuition assistance.
Consultation with a financial planner.
Basic Life & AD&D Insurance and short- and long-term disability insurance provided; supplemental term life insurance available.
Group discount programs for mobile and technology services.
On-demand e-learning and performance support library at no cost.
Fully remote work from home, offering potential work/life balance and commuting and clothing savings.