Principal Platform Software Engineer

Oracle•Nashville, TN

10d•$105,900 - $234,600

About The Position

Join a new engineering team building the platform for Agentic Service Engineering, a system that helps OCI teams understand their services, automate repeatable engineering work, and safely evolve and operate production software with AI. The platform brings together service context, code and operational knowledge, workflows, testing, and guardrails so engineers and AI agents can diagnose issues, make changes, validate outcomes, and continuously improve services. As a Principal Application Software Engineer, you will design and deliver core platform capabilities, spanning agent orchestration, service knowledge, developer workflows, evaluation, and production-grade safety controls. You will own substantial technical components end to end, make architecture decisions, and partner with service teams to turn manual, service-specific work into reusable platform capabilities.

Requirements

Advanced knowledge of software development and the software development lifecycle.
Experience designing software solutions and translating requirements into software and operational outcomes.
Experience developing software features and enhancements, writing design specifications, and documenting designs and code.
Experience with code reviews, debugging, troubleshooting, and fixing complex software issues.
Experience with comprehensive software testing, quality assurance, error logging, monitoring, and observability.
Experience with performance profiling, optimization, scalability, and resilient service design.
Experience with APIs, including complex API functionality, integration, versioning, lifecycle, and interoperability strategies.
Knowledge of software architecture and architectural standards.
Experience with secure coding practices and development standards.
Ability to provide technical guidance and coaching to other developers.
Ability to collaborate with stakeholders and customers to resolve issues and align technical solutions.
Ability to coordinate project work, deliverables, and timelines across teams.
Ability to analyze complex problems, document solutions, and escalate critical issues appropriately.

Responsibilities

Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale.
Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks.
Drive shared observability baselines, including SLOs and error budgets, and resilience patterns across several services.
Design software solutions, analyze requirements, and share results with the manager upon completion.
Improve execution of all phases of the software development lifecycle and coach engineers.
Develop and guide software features and enhancements, lead design specifications, ensure accessibility, and document software design and code.
Lead code reviews across multiple areas.
Debug and troubleshoot complex software issues and develop fixes.
Implement comprehensive functional and non-functional testing, quality assurance, error logging, monitoring, and observability.
Profile and optimize performance, build scalable solutions, and anticipate and resolve potential outcomes.
Troubleshoot and resolve complex API functionality and integration issues, and implement API versioning, lifecycle, and interoperability strategies.
Implement and contribute to the development of software, systems, and services; recommend project or design scope.
Provide technical guidance and coaching to less experienced developers in existing software architecture.
Contribute to periodic architecture reviews and ensure adherence to architectural standards.
Collaborate with stakeholders and external networks to align work with software architecture.
Implement complex performance optimization and scalability strategies in software design.
Conduct technology research and evaluation for potential architectural changes that may affect team results.
Collaborate with stakeholders to understand customer issues and align solutions; provide advanced technical guidance and support when needed.
Advocate for customers and suggest product enhancements based on feedback; support timely issue resolution and effective communication.
Identify and implement customer issue or defect handling and training processes, and investigate broad maintenance issues to agree on short- and long-term solutions.
Follow development practices and coding standards, coach less experienced team members, participate in peer reviews, and ensure code quality and acceptance criteria.
Apply industry best practices and implement secure coding practices to prevent vulnerabilities.
Perform periodic system maintenance and testing, including upgrades or patches for critical vulnerabilities.
Improve automation, testing, and debugging to support service availability, health, support, and reliability.
Coordinate moderately complex tasks, timelines, and deliverables for projects or initiatives; delegate, prioritize, monitor work, and adjust plans as resources or timelines change.
Collaborate across the organization, align expectations, and ensure solutions meet stakeholder and customer needs; seek and listen to diverse perspectives.
Analyze data to address moderately complex issues, escalate critical or unresolved issues with assessments and potential solutions, and document problem-solving strategies.
Pursue learning and feedback, stay current with industry trends, and coach and mentor junior team members.
Recommend and implement process improvements and evaluate their impact on stakeholders.
Participate in candidate interviews, assess candidates, and provide hiring recommendations.