Principal Platform Software Engineer

Oracle•FL, FL

8h•$104,500 - $234,600

About The Position

Oracle Cloud Infrastructure (OCI) is building software systems to enable data center operations to scale with the speed, reliability, and efficiency required by modern cloud infrastructure. The Principal Software Development Engineer (IC4) will design, build, and operate platforms supporting Cloud Hardware Support (CHS), focusing on cloud-native systems, operational tooling, workflow automation, analytics, and intelligent user experiences. The engineer will independently build systems and services, guide technical direction, lead design across complex features and subsystems, and improve engineering and operational practices. The work spans task execution, workflow orchestration, inventory and asset interactions, guided procedures, operational analytics, and automation-first experiences for data center support teams. The broader CHS roadmap aims to reduce fragmented manual processes, improve repair throughput and quality, centralize analytics, and establish a task-centric repair operator platform. Success requires strong technical judgment, ownership of production systems, empathy for field and operations users, and the ability to design secure, resilient, observable, and scalable software for global environments. The stated U.S. hiring range is $104,500–$234,600 per annum; the role may also be eligible for bonus, equity, and compensation deferral.

Responsibilities

Design, develop, and operate scalable cloud-native services, APIs, and platforms for OCI data center growth, repair operations, and infrastructure management.
Simplify complex operational workflows through automation, guided task execution, intelligent prioritization, and self-service tooling.
Lead the design of major features and subsystems across task management, inventory workflows, analytics, workflow orchestration, integrations, and operational dashboards.
Integrate multiple backend sources of truth into a unified, consistent, and intuitive user experience.
Improve technician productivity, reduce manual work, increase operational consistency, and support faster issue resolution.
Partner with product, operations, infrastructure, and service teams to turn complex data center workflows into scalable software capabilities.
Drive operational excellence through observability, alerting, automated validation, resilient architecture, and measurable service health.
Build analytics and telemetry capabilities to identify workload trends, bottlenecks, quality issues, operational risks, and automation opportunities.
Contribute to architecture reviews, design standards, testing practices, deployment safety, and production readiness.
Work independently on complex projects and seek input when tradeoffs affect customers, business goals, system architecture, or cross-team dependencies.
Mentor engineers through design reviews, implementation guidance, operational best practices, and technical decision-making.
Champion secure, maintainable, and extensible software that scales across global OCI data center environments.