Principal Scrum Master

Cummins•Mineral Point, WI

10d

About The Position

Serves as a servant leader and coach to one or more cross-functional teams, helping them deliver valuable outcomes through modern delivery practices and a product-centric operating model. Coaches teams and Product Managers on frameworks and methodologies that improve delivery flow, collaboration, and customer focus. Helps form teams, establish practices and norms, maintain focus, facilitate events, manage risks and dependencies, and remove impediments. Coaches leaders and organizational groups to embrace agility and build a more effective and efficient organizational environment and culture. Promotes continuous improvement and develops high-performing teams focused on operational excellence, innovation, and sustained value delivery. This position works across teams and products to support backlog refinement, release planning, measurable business outcomes, delivery metrics, risk and dependency management, and portfolio-level prioritization. It facilitates team and cross-team events and helps ensure solutions meet organizational standards, including documentation, compliance, architecture, and governance constraints.

Requirements

College, university, or equivalent degree in Computer Science, Information Technology, Business, or a related subject, or relevant equivalent experience.
At least 4 years of relevant work experience in a Scrum Master role.
Software development or delivery history.
Knowledge of various Agile methodologies and experience coaching Scrum and Kanban power-cells.
Team leadership experience, including evaluating how a team is working and driving actions to improve it.
This position may require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

Agile certification, such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM).

Responsibilities

Guide and coach teams on modern delivery practices and product-centric operating model concepts and principles, providing developmental feedback through servant leadership and leading by example.
Support Product Managers and teams with backlog refinement, release planning, and identifying tangible, measurable business outcomes across multiple teams.
Foster mutual respect, cooperation, transparency, and autonomy across teams.
Facilitate continuous improvement and create an environment that supports it.
Monitor and report team progress and metrics; establish key metrics that show value-driven delivery and indicate potential problems.
Facilitate the creation and maintenance of the definition of done to ensure organizational standards are met, including documentation, compliance, architectural, and governance constraints.
Guide team rules and norms, protect teams from outside interference, and remove impediments or find the appropriate personnel to do so.
Coordinate with functional leaders to address cross-team dependencies and support smooth execution across teams.
Facilitate risk and dependency management across teams and products.
Escalate issues with cross-functional impacts through structured channels and program governance.
Support portfolio-level prioritization by surfacing delivery risks and cross-team blockers.
Facilitate team collaboration events as necessary, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Orchestrate cross-team planning, synchronization, and continuous improvement events, such as PI planning, quarterly reviews, and retrospectives.
Improve team dynamics and efficiency, and promote innovation and continuous enhancement.
Coach team members in Agile practices and personal development.
Manage Scrum ceremonies and other meetings so they are productive, focused, and inclusive.
Contribute to and guide technical discussions using an understanding of technical requirements and Agile methodologies.
Balance scope, team deliverables, schedules, and resources; ensure results are realized within agreed timelines.
Use analytical and problem-solving skills to remove impediments and support smooth execution and team progress.
Handle conflict situations effectively.
Evaluate and improve team maturity and performance using Agile-specific metrics and key performance indicators.
Turn goals into clear plans, decisions, guardrails, and cadences, navigating ambiguity and change to deliver consistent results.
Communicate clearly to align stakeholders, foster collaboration and trust, and influence coordinated action across teams and functions.
Link customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value.
Build inclusive teams that empower ownership, deepen capabilities, and support fair, timely performance accountability.
Establish goals, priorities, work plans, standards, processes, resourcing, and governance that enable accountable, quality execution.