Principal SAP SD Consultant, SOFG

Infosys•Knoxville, TN

About The Position

As a Package Consultant 3, the Principal SAP SD Consultant analyzes complex business processes and identifies optimization opportunities, then develops detailed requirements aligned with enterprise architecture standards. The role defines solution architecture and guides customization and integration based on business analysis, designs advanced ERP customizations, and works with development teams on critical applications. The consultant develops complex integrations between ERP systems and external applications, leads large-scale data migration strategies, and implements performance improvements to support scalability, reliability, and user experience. The role also leads compliance initiatives and audits, develops documentation for complex ERP customizations, and delivers training workshops to support knowledge transfer. The position is part of Infosys’s Retail, Consumer Goods, and Logistics unit, which works with clients on technology and services in those sectors. The role focuses on SAP SD and S/4HANA Order to Cash processes, including order management, pricing, billing, shipping, and credit management. It includes configuring and customizing SAP SD, advising on standard configurations and best practices, and supporting end-to-end S/4HANA implementations. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Requirements

Experience in development, configuration, solution evaluation, validation, and deployment.
Experience in SAP business process consulting, problem definition, and process architecture, design, and detailing.
Strong experience with S/4HANA Order to Cash processes, including order management, pricing, billing, shipping, and credit management.
At least one end-to-end S/4HANA greenfield implementation.
Knowledge of RICEFW, EDI, IDoc, and batch processing in SAP.
SAP SD integration knowledge with Finance and MM processes.
Ability to configure and customize SAP SD based on business requirements.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

Experience with an automobile industry project.
SAP product certifications.
Strong verbal and written communication skills, including the ability to communicate at all levels of the business.
Analytical and communication skills.
Ability to communicate effectively with senior stakeholders.
Knowledge of Agile and SAP Activate methodology.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and draft detailed requirements aligned with enterprise architecture standards.
Define solution architecture and guide customization and integration efforts based on business analysis.
Design and implement advanced ERP customizations and collaborate with the development team on critical software applications.
Develop complex integration workflows connecting ERP systems with external applications.
Lead large-scale data migration strategies and ensure data integrity.
Implement performance optimization strategies focused on scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Develop documentation for complex ERP customizations and lead training workshops for different user groups.
Configure and customize SAP SD based on business requirements.
Provide guidance on SAP best practices and standard configurations to achieve business objectives.