Principal SAP Applications & AI Automation Consultant, SCJ

Infosys•Racine, WI

About The Position

Infosys is hiring a Principal SAP Applications & AI Automation Consultant for its Retail, Consumer Goods, and Logistics unit. The role focuses on SAP-centric enterprise solutions, SAP BTP integrations, and generative and agentic AI automation for SAP and connected business applications. The consultant will analyze business processes, identify optimization opportunities, define solution architecture, and develop extensions and integrations aligned with enterprise architecture standards and Clean Core approaches. The position supports technical analysis, design, testing, troubleshooting, defect resolution, and deployment across SAP-related initiatives. It also involves integrating SAP with Microsoft, CRM, ITSM, data, cloud, and other enterprise platforms; supporting integration validation and coordination across functional and technical teams; and exploring AI-assisted application modernization, data analysis, support, workflow automation, and engineering productivity. The role is part of a collaborative Infosys practice serving clients in the retail, consumer goods, and logistics sectors. A bachelor’s degree or foreign equivalent is required, though three years of progressive specialty experience may substitute for each year of education. The position may require relocation and/or travel to the work or project location. Infosys cannot provide immigration sponsorship for this role.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Expertise in ERP systems, architecture, and advanced customization techniques.
Ability to design complex integration solutions and guide large-scale data migrations.
Proactive problem-solving skills for streamlining complex requirements.
Strategic mindset to align technical solutions with business goals and market trends.
Understanding of compliance requirements, security protocols, and performance optimization methodologies.
SAP-centric enterprise solution experience, including developing and supporting SAP as the system of record or core ERP platform.
Experience or capability in SAP BTP, Integration Suite, APIs, cloud technologies, and Clean Core-aligned extensions.
Knowledge of integration methods and technologies including REST APIs, JSON, webhooks, and enterprise connectors.
Ability to support technical analysis, design, testing, troubleshooting, defect resolution, and deployment across SAP and connected systems.
Candidates must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship now or in the future.

Nice To Haves

Experience working with SAP and surrounding enterprise applications.
Hands-on exposure to SAP BTP and enterprise integration.
Experience with AI or generative AI, cloud platforms, APIs, and automation.
Exposure to enterprise application modernization and data migration.
SAP and Microsoft cloud or AI certifications.
Sector-specific expertise in retail, consumer goods, or logistics.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and draft detailed requirement specifications aligned with enterprise architecture standards.
Define and develop solution architecture and guide customization and integration based on business analysis.
Design and implement SAP ERP customizations and develop software applications in collaboration with the development team.
Develop complex integration workflows connecting SAP with external applications.
Lead large-scale data migration strategies and ensure data integrity.
Implement performance optimization strategies focused on scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Document complex ERP customizations and lead training workshops for different user groups.
Develop and support SAP-centric solutions, extensions, and integrations using SAP BTP, Integration Suite, APIs, and cloud technologies.
Support SAP business processes through intelligent automation and integration with enterprise applications.
Contribute to SAP cloud development and Clean Core-aligned extension approaches.
Perform technical analysis, design, testing, defect resolution, and deployment for SAP-related initiatives.
Develop and maintain integrations using SAP BTP Integration Suite and enterprise connectors.
Integrate SAP with Microsoft, CRM, ITSM, data, cloud, and other enterprise platforms using REST APIs, JSON, and webhooks.
Troubleshoot issues across SAP and non-SAP systems.
Participate in system integration testing, integration validation, defect management, and technical coordination across functional and technical teams.
Design AI agents and agentic workflows for enterprise use cases involving SAP and connected business applications.
Use LLMs, prompt engineering, tool calling, and enterprise connectors to automate technical and business activities.
Explore AI-assisted approaches for application modernization, data analysis, support, workflow automation, and engineering productivity.
Integrate generative AI solutions with SAP and surrounding enterprise platforms through APIs and integration services.