Principal SAP Applications & AI Automation Consultant, SCJ

Infosys

About The Position

The Principal SAP Applications & AI Automation Consultant will work as a Package Consultant 3 within Infosys’s Retail, Consumer Goods, and Logistics unit, which delivers technology and services to clients in those sectors. The role focuses on SAP-centered enterprise solutions, integration, intelligent automation, and generative and agentic AI. The consultant analyzes complex business processes, drafts requirements aligned with enterprise architecture standards, and defines solution architecture. They guide SAP customizations and integrations, develop extensions and applications, implement integration workflows, and support large-scale data migration. The role also covers performance optimization, compliance and security initiatives, technical analysis and testing, deployment, defect resolution, documentation, and training. The consultant designs AI agents and agentic workflows for enterprise use cases involving SAP and connected applications, and applies LLMs, prompt engineering, tool calling, APIs, and enterprise connectors to automate activities. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship for this role now or in the future.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution; alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education.
Expertise in ERP systems, architecture, and advanced customization techniques.
Ability to design complex integration solutions and guide large-scale data migrations.
Proactive problem-solving skills for streamlining complex requirements.
Strategic mindset to align technical solutions with business goals and market trends.
Understanding of compliance requirements, security protocols, and performance optimization methodologies.
Sector-specific expertise for project delivery.
Experience developing and supporting solutions with SAP as the system of record or core ERP platform.
Experience building SAP extensions and integrations using SAP BTP, Integration Suite, APIs, and cloud technologies.
Ability to support SAP business processes through intelligent automation and integration with enterprise applications.
Ability to support SAP cloud development and Clean Core-aligned extension approaches.
Experience supporting technical analysis, design, testing, defect resolution, and deployment across SAP initiatives.
Experience developing and maintaining integrations using SAP BTP Integration Suite.
Ability to integrate SAP with enterprise platforms using REST APIs, JSON, webhooks, and enterprise connectors.
Ability to troubleshoot across SAP and non-SAP systems and participate in integration testing, validation, defect management, and technical coordination.
Ability to design AI agents and agentic workflows for enterprise use cases around SAP and connected applications.
Knowledge of LLMs, prompt engineering, tool calling, and enterprise connectors.
Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

Experience working with SAP and surrounding enterprise applications.
Hands-on exposure to SAP BTP and enterprise integration.
Experience with AI/GenAI, cloud platforms, APIs, and automation.
Exposure to enterprise application modernization and data migration.
SAP and Microsoft cloud/AI certifications.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and draft detailed requirements aligned with enterprise architecture standards.
Define and develop solution architecture, guiding customization and integration based on business analysis.
Design and implement ERP customizations and develop software applications in collaboration with the development team.
Develop complex integration workflows connecting SAP or ERP systems with external applications.
Lead large-scale data migration strategies and ensure data integrity.
Optimize performance for scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Document complex ERP customizations and lead training workshops for different user groups.
Develop and support SAP-centered enterprise solutions, extensions, and integrations using SAP BTP, Integration Suite, APIs, and cloud technologies.
Support SAP business processes through intelligent automation and integration with surrounding enterprise applications, including Clean Core-aligned extension approaches.
Support technical analysis, design, testing, defect resolution, and deployment across SAP initiatives.
Develop and maintain SAP BTP Integration Suite integrations with Microsoft, CRM, ITSM, data, cloud, and other enterprise platforms using REST APIs, JSON, webhooks, and enterprise connectors.
Troubleshoot across SAP and non-SAP systems and participate in system integration testing, integration validation, defect management, and technical coordination.
Design AI agents and agentic workflows for enterprise use cases around SAP and connected business applications.
Use LLMs, prompt engineering, tool calling, and enterprise connectors to automate technical and business activities.
Explore and integrate generative AI approaches for application modernization, data analysis, support, workflow automation, and engineering productivity.
Align technical solutions with business goals and market trends and deliver high-quality project outcomes.