Principal Relationship Management - Strategic Client Management (Remote-Eligible)

Capital One • Riverwoods, IL

5d • Remote

About The Position

Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections.

Requirements

• High School Diploma, GED or equivalent certification
• At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
• Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels
• Deep knowledge of the payments industry, particularly debit and credit pricing
• Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
• Resiliency to navigate adversity in a fast paced environment

Nice To Haves

• Bachelor's Degree in Business, Finance or Marketing
• 8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry

Responsibilities

• Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
• Creating business cases for new development activities with internal and external partners
• Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
• Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
• Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
• Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED