Lead Relationship Manager (Remote-Eligible)

Capital One • Riverwoods, IL

1d • Remote

About The Position

Our US & Canadian Markets team is seeking a Lead Relationship Manager to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections.

Requirements

• High School Diploma, GED or equivalent certification
• At least 4 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
• Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels
• Deep knowledge of the payments industry, particularly debit and credit pricing
• Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
• Resiliency to navigate adversity in a fast paced environment

Nice To Haves

• Bachelor's Degree in Business, Finance or Marketing
• 5+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry

Responsibilities

• Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
• Creating business cases for new development activities with internal and external partners
• Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
• Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
• Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
• Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
• This is a client-facing role requiring approximately 25-30% travel

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED