Principal Program Manager

ThoughtworksChicago, IL
Onsite

About The Position

We are seeking an experienced and dynamic Program Manager to drive the successful execution, transformation, and growth of our Data and AI programs. The ideal candidate is a hands-on leader with a proven track record of delivering complex, large-scale digital products at top-tier consulting and/or engineering firms. This role blends delivery leadership with strong product management and data modernization capabilities, ensuring that teams successfully deliver high-impact products that drive measurable business and customer outcomes. This is a unique opportunity to own the end-to-end strategy and delivery of our most strategic client engagements.

Requirements

  • Proven track record of delivering complex, large-scale digital products at top-tier consulting and/or engineering firms.
  • Strong product management and data modernization capabilities.
  • Experience in leading the planning, execution, and delivery of complex programs and product portfolios.
  • Experience in risk management, dependency management, and delivery health across multiple engagements and commercial constructs.
  • Experience in building and maintaining trusted relationships with Director- and VP-level executives and key stakeholders.
  • Experience in providing thought leadership, facilitating workshops, coaching product and delivery leaders, and introducing best practices.
  • Experience in providing mentorship and guidance to multidisciplinary teams.
  • Experience in identifying and pursuing opportunities for account expansion and new business.
  • Experience in partnering with sales and solution teams on proposals, statements of work, and go-to-market strategies.

Nice To Haves

  • Experience in Data Modernization Engagements.

Responsibilities

  • Cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client’s strategy, structure, and business model.
  • Partner with client and Thoughtworks leaders to build a shared vision, strategy, and multi-horizon roadmap, translating it into clear business and customer value–based measures of success.
  • Define program success metrics and use data to inform.
  • Track industry trends and competitive landscape, synthesizing research and insights to inform product and portfolio strategy.
  • Lead the planning, execution, and delivery of complex programs and product portfolios, ensuring work is delivered on time, within budget, and to the highest quality standards.
  • Drive delivery transformation across engagements by establishing modern ways of working, strong product operating models, and outcome-oriented governance.
  • Own risk management, dependency management, and delivery health across multiple engagements and commercial constructs (fixed fee and otherwise).
  • Build and maintain trusted relationships with Director- and VP-level executives and key stakeholders.
  • Serve as a trusted advisor, providing thought leadership, facilitating workshops, coaching product and delivery leaders, and introducing best practices.
  • Provide mentorship and guidance to multidisciplinary teams, fostering a culture of excellence, accountability, and continuous improvement.
  • Ensure effective collaboration between product, design, engineering, data, and client teams.
  • Identify and pursue opportunities for account expansion and new business.
  • Partner with sales and solution teams on proposals, statements of work, and go-to-market strategies.
  • Contribute to recruiting, community building, mentorship, and the evolution of Data and AI best practices.

Benefits

  • Career defining experiences
  • Professional and personal growth
  • Community where you feel you belong
  • Wide variety of benefits to support team's advancement, health and wellbeing

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What This Job Offers

Job Type

Full-time

Career Level

Principal

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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