Principal Program Manager – Repair Services Operations

Oracle•Houston, TX

2d•$90,100 - $209,500

About The Position

Oracle Cloud Infrastructure (OCI) is seeking a Principal Program Manager to lead strategic operational improvement initiatives within our Repair Services organization. This role will focus on improving repair quality, reducing failure rates, optimizing vendor performance, and driving operational excellence across the end-to-end repair ecosystem. The ideal candidate combines strong program management, operational leadership, vendor management, and technical problem-solving skills. You will work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external partners to identify issues, implement scalable solutions, and deliver measurable business results. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

Requirements

Strong program management skills.
Operational leadership skills.
Vendor management skills.
Technical problem-solving skills.

Responsibilities

Lead strategic operational improvement initiatives within the Repair Services organization.
Improve repair quality.
Reduce failure rates.
Optimize vendor performance.
Drive operational excellence across the end-to-end repair ecosystem.
Work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external partners to identify issues.
Implement scalable solutions.
Deliver measurable business results.