Principal Program Manager

XNRGY Climate Systems•Mesa, AZ

8d•Onsite

About The Position

The Principal Program Manager will play a critical role in strengthening execution across XNRGY’s most strategic customer programs. This is a senior, high-impact role responsible for managing multiple complex, multi-project programs tied to a single customer, requiring tight coordination across engineering, manufacturing, supply chain, quality, and service. The role operates at the center of execution and accountability, driving alignment across all functions to ensure delivery performance in a fast-scaling and evolving environment. In parallel, the Product PM will contribute to the deployment and operationalization of XNRGY’s Product Program Management model, helping to establish governance, discipline, and execution standards across the organization. The Principal Program Manager is accountable for the end-to-end execution of assigned programs from feasibility validation through shipment readiness, ensuring delivery on time, on quality, and within cost expectations. The role acts as the central driver of execution, translating customer commitments into executable plans and ensuring aligned delivery across engineering, manufacturing, supply chain, and service functions. Operating at the intersection of these teams, the Product PM drives coordination, enforces accountability, and ensures that all deliverables meet the required level of completeness and quality at each stage of the lifecycle. You will work cross-functionally with Application Engineering, Sales, Finance, Sourcing, Planning, Procurement, Advanced Manufacturing, Product Engineering (Mechanical and Electrical), Supplier Quality (SQA), QHSE, and Site Leadership, as well as the extended manufacturing organization including Logistics, Fabrication (FAB), Assembly, Quality Control, HSE, and Manufacturing Engineering, ensuring seamless integration from design through production execution and final handover. The role combines: Horizontal leadership to align stakeholders and drive execution across all functions Vertical authority to challenge deliverables and enforce readiness standards Additionally, you will be responsible for validating execution feasibility prior to project release, ensuring that schedule, engineering maturity, and manufacturing constraints are aligned before programs are committed internally.

Requirements

10+ years in program/project management within manufacturing, HVAC, industrial systems, or similar environments
Proven experience managing complex, multi-project programs
Strong exposure to: Engineering and product development, Manufacturing and industrialization, Supply chain and procurement
Experience operating in fast-growth, ambiguous environments
Execution Leadership: Drives results through accountability and structured execution. Able to operate under pressure while maintaining control of complex programs.
Cross-Functional Influence: Ability to lead without direct authority, aligning multiple functions toward common objectives while managing conflict and competing priorities.
Decision-Making & Judgment: Balances risk, cost, and schedule to enable timely and effective decisions in complex and dynamic situations.
Change & Systems Thinking: Able to operate in evolving environments and contribute to building structure, processes, and governance while delivering results.
Communication & Stakeholder Management: Clear, direct, and effective communicator capable of influencing stakeholders at all levels of the organization.

Responsibilities

Own execution of multiple complex programs from pre-release validation (G1–G2) through shipment readiness (G6)
Ensure delivery performance aligned with: Schedule commitments, Product quality standards, Cost expectations (margin protection, not expansion)
Act as the single point of accountability for execution performance
Validate execution feasibility before project release, including: Schedule realism, Engineering maturity assumptions, Manufacturing readiness risks
Provide structured input to Sales PM to support aligned and executable commitments
Lead DFM / DFA and design-for-manufacturability reviews
Challenge engineering readiness and drive early industrialization decisions
Initiate and enforce engineering changes (ECR/ECO/ECN) as required
Hold authority to delay progression if design is not manufacturable or sufficiently mature
Ensure full readiness for production, including: BOM completeness and accuracy, Material availability and supply plan alignment, Manufacturing work instructions, Capacity and resource planning, QHSE controls and process readiness
Oversee validation activities: Factory Acceptance Testing (FAT), Quality inspections, Documentation completeness
Act as a key partner to site leadership once production begins
Support resolution of: Procurement challenges, Engineering changes (internal or customer-driven), Manufacturing issues and constraints
Facilitate decisions balancing risk, cost, and schedule impacts
Ensure a complete, accurate, and executable product and documentation package prior to shipment
Deliver a zero-surprise handover to Service, including: Field installation documentation, Work instructions and drawings, Test and validation records
Ensure all field-installed scope is fully supported prior to shipment
Maintain ownership of product-related deficiencies after shipment
Ensure: Issues are properly tracked and escalated, Corrective actions are assigned and executed by responsible functions, Timely closure without impacting field execution
Act as primary interface with Service PM for product-related topics
Establish and lead program governance at all levels: Daily execution alignment, Weekly cross-functional coordination, Monthly executive reporting
Drive: Prioritization of activities, Escalation of risks and constraints, Timely cross-functional decision-making
Push, pull, and manage difficult conversations to ensure accountability across all functions
Support the deployment and continuous improvement of the Product Program Management operating model
Contribute to: Definition of roles and responsibilities, Development of governance frameworks, Establishment of tools, templates, and reporting structures
Help build execution discipline while simultaneously delivering active programs
Stabilize execution across active strategic programs
Establish strong cross-functional governance and accountability
Improve manufacturing readiness and reduce execution variability
Strengthen design-to-production transition (Gate 3–4)
Improve quality and completeness of shipment and service handover
Contribute to the rollout of the Product PM operating model across programs