Principal Production Service Developer

Oracle•Nashville, TN

3d•$91,400 - $187,000

About The Position

The Principal Production Service Developer leads improvements to production infrastructure, platforms, and services. The role collaborates closely with team leads and stakeholders to design scalable solutions for changing and advanced needs, including configuration deployments, monitoring, and logging. It leads analysis of production support operations, investigates errors and performance bottlenecks, debugs source code, and improves troubleshooting processes. The position develops complex enhancements, supports pre-production testing and post-change validation, and implements changes that improve production services. It drives the design, development, configuration, and deployment of enterprise supporting systems; gathers stakeholder requirements; and develops architecture standards aligned with business goals. The role also leads code and architecture reviews, resolves performance and scalability issues, and improves product and service health, scalability, and resiliency. The role coordinates moderately complex work across projects, provides technical oversight, collaborates across the organization, and supports problem solving and continuous improvement. It also coaches and mentors junior team members and participates in candidate interviews and hiring recommendations.

Responsibilities

Lead maintenance of production infrastructure, platforms, and services, and design and implement scalable environments.
Collaborate with other team leads to direct work and adapt solutions to organizational needs.
Design scalable solutions for changing environments, including configuration deployments, monitoring, and logging.
Lead detailed analysis of production support operations and identify and provide necessary fixes.
Investigate errors, debug source code and performance bottlenecks, and help determine whether cross-team root cause analysis is needed.
Improve troubleshooting processes.
Build complex enhancements, such as automated alerts, and review proposed enhancements that resolve defects.
Work with cross-functional teams on service health, pre-production testing, post-change validation, and test framework and methodology automation.
Identify and implement improvements to production infrastructure, platforms, and services.
Use standard templates to create user acceptance test plans and participate in operational readiness for new services.
Drive the design, development, configuration, and deployment of enterprise supporting systems.
Build relationships with internal or external customers to implement large-scale solutions, business process architecture, and application system design.
Lead stakeholder engagement and requirements-gathering meetings.
Identify application or server architecture and networking solutions, and drive architecture standards and practices aligned with business goals.
Drive the design, development, and enhancement of products and services while ensuring adherence to business feature requirements.
Lead code and architecture reviews and resolve complex performance and scalability issues.
Identify opportunities to improve product and service health, scalability, and resiliency, and participate in performance benchmarking.
Coordinate moderately complex tasks, monitor project timelines and deliverables, delegate and prioritize work, and adjust plans when resources or timelines change.
Collaborate across the organization and account for stakeholder and customer needs while supporting inclusive discussion.
Analyze data to address moderately complex problems, escalate critical or unresolved issues with assessments and potential solutions, and document problem-solving strategies.
Pursue learning and feedback, stay current with industry trends, and coach and mentor junior team members.
Recommend and help implement process improvements, evaluate their impact, and solicit feedback on alternative approaches.
Participate in candidate interviews, assess candidates, and provide hiring recommendations.