Principal Product Owner

Waters Corporation • Milford, MA

3d

About The Position

Waters is seeking a Principal Product Owner for the Empower Software Portfolio, one of the world’s trusted chromatography data systems. The role translates the needs of scientists and regulated laboratories into product priorities that help improve how medicines and scientific innovations are developed, tested, and delivered. It offers the opportunity to influence product strategy, engage directly with customers, and bring new capabilities to market.

The Principal Product Owner turns customer and market insight into product priorities, leads roadmap and backlog decisions, and works with cross-functional teams to develop and commercialize capabilities that address laboratory challenges. The role advocates for Empower users and aligns users, researchers, designers, engineering, marketing, service, and sales around the product vision.

Waters Corporation is a global life sciences and diagnostics company with approximately 16,000 colleagues. Its portfolio includes analytical technologies, informatics, and services, with a focus on regulated, high-volume testing environments.

Requirements

• Bachelor’s degree in Chemistry, Life Science, or another related scientific discipline.
• At least 8 years of experience in laboratory testing, laboratory informatics, or related product development within a regulated environment.
• Familiarity with liquid chromatography, chromatography data systems, and Empower.
• Proactive, accountable, and high-integrity approach.
• Desire to understand the full technical and business context of the system.
• Pragmatic, data-driven decision-making.
• Customer-centric approach.
• Ability to communicate well across a matrix of stakeholders.
• Ability to travel domestically and internationally, estimated at a maximum of 10–15% of the time.

Nice To Haves

• Master’s or PhD degree.
• Direct hands-on experience with Empower.
• Experience with analytical techniques and instruments used in QA/QC or other regulated laboratory environments, such as liquid chromatography, sterility test systems, CE, or microplate readers.
• Appreciation of APIs and third-party software integrations.
• Basic analytical and financial acumen.
• Understanding of the regulatory compliance space of pharmaceutical manufacturing.

Responsibilities

• Serve as a product and workflow subject matter expert for Empower capabilities, use cases, limitations, and customer feedback, including through demonstrations and customer interactions.
• Engage stakeholders to provide support and make data-driven product development and backlog decisions.
• Collaborate with sales, pricing, and marketing teams to provide product insights for positioning, commercial models, and competitive strategies.
• Own and maintain the product roadmap, communicating it and managing expectations across teams.
• Organize, lead, and document customer interactions that inform high-value feature additions and roadmap items.
• Align the product lifecycle with other Waters products and services to support expansion across analytical techniques, instruments, and integrated laboratory workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal