Principal Product Owner

Waters Corporation • Milford, MA

1d • $127,500 - $212,500

About The Position

Join Waters as a Principal Product Owner for the Empower Software Portfolio and help shape the future of a widely trusted chromatography data system. Translate the needs of scientists and regulated laboratories into product priorities that improve how medicines and scientific innovations are developed, tested, and delivered. This highly visible role offers the opportunity to influence product strategy, engage directly with customers, and bring new capabilities to market.

Turn customer and market insight into clear priorities for Empower. Lead roadmap and backlog decisions, partner with cross-functional teams, and drive the development and commercialization of capabilities that address laboratory challenges. Connect users, researchers, designers, engineering, marketing, service, and sales around a compelling product vision, advocating for Empower users and solutions that meet customer expectations.

Waters Corporation is a global life sciences and diagnostics company focused on analytical technologies, informatics, and service. Its work supports regulated, high-volume testing environments and aims to advance the quality and availability of medicines, food and water safety, and patient outcomes. The company has approximately 16,000 colleagues and describes diversity and inclusion as fundamental values.

Requirements

• Bachelor's degree in Chemistry, Life Science, or another related scientific discipline.
• At least 8 years of experience in laboratory testing, laboratory informatics, or related product development within a regulated environment.
• Familiarity with liquid chromatography, chromatography data systems, and Empower is expected.
• Proactive, accountable, and high-integrity approach.
• Desire to understand the full technical and business context of the system.
• Pragmatic, data-driven decision-making.
• Customer-centric approach.
• Ability to communicate effectively across a matrix of stakeholders.
• Ability to travel domestically and internationally, estimated at a maximum of 10–15% of the time.

Nice To Haves

• Master’s or PhD degree.
• Direct hands-on experience with Empower.
• Experience with analytical techniques and instruments used in QA/QC or other regulated laboratory environments, such as liquid chromatography, sterility test systems, CE, or microplate readers.
• Appreciation of APIs and third-party software integrations.
• Basic analytical and financial acumen.
• Understanding of the regulatory compliance space of pharmaceutical manufacturing.

Responsibilities

• Serve as a product and workflow subject matter expert for Empower capabilities, use cases, limitations, and customer feedback, internally and externally, including demos and customer interactions.
• Engage stakeholders to provide support and make data-driven product development and backlog decisions.
• Collaborate with sales, pricing, and marketing teams to provide product-level insights that inform positioning, commercial models, and competitive strategies.
• Own and maintain the product roadmap, communicating it and managing expectations across teams.
• Organize, lead, and document customer interactions that result in high-value feature additions and roadmap items.
• Align the product lifecycle with other Waters products and services, supporting expansion across analytical techniques, instruments, and integrated laboratory workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal