Principal Product Manager, Platform and Shared Capabilities

Summit K12•Austin, TX

About The Position

The Principal Product Manager, Platform and Shared Capabilities owns Product strategy, roadmap, requirements, Product acceptance, adoption, and outcomes for assigned capabilities used across Summit K12 products. The role reduces friction in access, district setup, administration, and shared teacher and administrator workflows while preventing duplicated solutions across the portfolio. It is a hands-on expert individual-contributor role that applies Summit K12’s full-lifecycle Product Management standard to complex cross-product capabilities and creates leverage through independent judgment, reusable solutions, and measurable outcomes. Engineering owns technical architecture and implementation; domain PMs retain their product outcomes; Academic owns academic validity; and customer teams execute district-specific implementation. The role works across access, rostering, SSO, provisioning, roles and permissions, shared navigation, setup, configuration, onboarding, self-service administration, implementation telemetry, and shared workflows. It uses customer discovery, product data, setup errors, support patterns, operational evidence, and business priorities to define problems, make tradeoffs, measure outcomes, and turn recurring manual work and failure patterns into scalable improvements. The Principal Product Manager maintains a focused roadmap with identified users, consuming products, requirements, service expectations, dependencies, and success measures. They own requirements, acceptance criteria, validation, migrations, product health, and product sales enablement and training for assigned capabilities. They collaborate with Design, Engineering, QA, domain PMs, Academic, and customer teams while preserving decision rights and escalating material cross-portfolio tradeoffs with a recommendation. They also identify reusable needs across product domains and use verified AI-assisted methods in partnership with AI Enablement where applicable. Success means customers can access, configure, implement, and operate Summit K12 products with less friction and manual intervention; shared capabilities are reused rather than rebuilt; platform decisions reflect evidence and measurable outcomes; and responsibilities across Engineering, domain Product Management, Academic, and implementation remain clear.

Requirements

8+ years of product-management experience with platform, integrations, shared capabilities, data or admin workflows, or similarly complex products.
Demonstrated success translating customer and operational evidence into priorities, complete requirements, successful releases, adoption, and measurable outcomes.
Strong technical product judgment and ability to partner with Engineering without assuming architecture or delivery authority.
Ability to influence senior partners, resolve ambiguity, and create reusable cross-product leverage without formal authority.
Practical fluency with verified AI-assisted Product workflows.

Nice To Haves

K-12 EdTech experience with SIS and rostering, SSO, district implementation, assessment, personalization, reporting, or learning-platform workflows.
Experience turning high-touch implementation or support processes into scalable self-service product capabilities.

Responsibilities

Own the assigned roadmap for access, rostering, SSO, provisioning, roles and permissions, shared navigation, and teacher and administrator workflows.
Use customer discovery, product data, setup errors, support patterns, and business priorities to define problems, make tradeoffs, and measure outcomes.
Own Product requirements for district setup, configuration, onboarding tools, self-service administration, and implementation telemetry.
Observe customer and internal workflows with Customer Success and Operations, and turn recurring manual work and failure patterns into scalable improvements.
Maintain a focused roadmap with named users, consuming products, requirements, service expectations, dependencies, and success measures.
Prioritize customer impact, cross-product reuse, risk reduction, total cost of ownership, and capacity; document ownership boundaries and keep the role’s scope focused.
Own requirements, acceptance criteria, validation, migrations, and product health for assigned shared capabilities.
Own product sales enablement and training, including planning, demonstrations, guidance, current materials, and effectiveness; personally demonstrate and train key teams as needed and develop repeatable training with Sales, Marketing, PD, and CS.
Gather and validate customer feedback, prioritize action, communicate decisions to customers and internal teams, and verify iterative improvements using feedback and usage evidence.
Partner with Design, Engineering, QA, domain PMs, Academic, and customer teams while preserving their decision rights; escalate material cross-portfolio tradeoffs with a recommendation.
Identify reusable access, navigation, permission, workflow, and integration needs that support assessment, PLP, scoring, reporting, and other product domains, while leaving domain product intent and outcomes with domain PMs.
Use verified AI-assisted methods and partner with AI Enablement on applicable evaluation and controls.