Principal Product Manager, AI Platforms (GTM Excellence)

Palo Alto Networks•Santa Clara, CA
•$125,800 - $203,500•Remote

About The Position

The Principal Product Manager will build, maintain, and scale a portfolio of AI applications that accelerate readiness for go-to-market (GTM) teams. The role sits at the intersection of technology, learning, and GTM strategy, with an initial focus on an AI Roleplay application and responsibility for additional concurrent use cases. The position sets long-term AI strategy and applies deep AI literacy and value-selling knowledge to advance AI tools across the organization. The role owns the product lifecycle and strategic roadmap for multiple GTM AI platforms, partnering with platform owners on technical and functional capabilities. It serves as the central program lead across Learning, IT, and GTM Leadership, coordinating complex deliverables, enterprise rollouts, feature updates, and pilot programs. The position also develops and optimizes prompts for underlying large language models, establishes quality guardrails and testing practices, evaluates adoption and user feedback, and provides executive reporting and stakeholder alignment. This role is remote, with hybrid teams collaborating across geographies. The stated annual starting base salary range is $125,800 to $203,500. Compensation may also include restricted stock units and a bonus. Immigration sponsorship is not available for this position.

Requirements

  • 8–10+ years of experience with a strong technical background in Systems Management, Product Management, or technical Program Management.
  • Extensive experience leading enterprise-wide technology initiatives.
  • Deep understanding of seller experience, sales methodologies, and value-selling principles.
  • High AI literacy and expertise in Generative AI, LLMs, AI Agents, and prompt-engineering concepts.
  • Highly technical ability to communicate with enterprise systems architects.
  • Proven ability to advise VP- and C-level stakeholders and turn complex technical updates into clear, actionable executive messaging.
  • Demonstrated success architecting and managing complex, multi-phase technology rollouts while tracking day-to-day operational details.
  • Proven ability to manage, influence, and align cross-functional stakeholders at all levels in a complex matrixed environment.
  • Data-driven approach and experience translating user feedback and platform analytics into actionable product decisions.

Nice To Haves

  • Familiarity with the broader GTM technology stack and Learning Management Systems.
  • Experience in an enterprise technology environment.
  • Previous experience developing or managing enablement, coaching, or training programs.

Responsibilities

  • Define, maintain, and drive a multi-year strategic roadmap for a portfolio of concurrent GTM AI tools.
  • Prioritize capabilities based on business impact, align them with value-selling principles, and create executive-level collateral to inform senior leadership decisions.
  • Own the build, maintenance, and scaling lifecycle for AI platforms.
  • Partner with platform owners to develop technical and functional capability roadmaps and assess system architecture changes and large-scale feature requests.
  • Lead cross-functional program execution between Learning, IT, and GTM Leadership, tracking deliverables and maintaining momentum across AI solutions.
  • Manage regular update cadences for platform features and pilot programs.
  • Design, test, and refine prompt structures for underlying LLMs to produce relevant, accurate, and valuable outputs for real-world sales challenges.
  • Establish standardized guardrails and coordinate enterprise testing and quality assurance before launch.
  • Evaluate usage metrics, adoption trends, and user feedback, translating findings into recommendations to improve user experience.
  • Provide comprehensive, dynamic reporting dashboards for executive stakeholders.
  • Promote quality and consistency across AI initiatives and mentor others to improve program management maturity.

Benefits

  • Restricted stock units may be included in compensation.
  • A bonus may be included in compensation.
  • Employee benefits are referenced, but specific benefits are not listed in the posting.
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