Principal Product Manager, AI Platforms (GTM Excellence)
About The Position
The Principal Product Manager will lead the strategy, development, maintenance, and scaling of a portfolio of AI applications for the GTM Excellence team, initially including an AI Roleplay application. The role sits at the intersection of technology, learning, and go-to-market strategy, using AI expertise and knowledge of value selling to expand AI tools across the organization and accelerate team readiness. It combines long-term product strategy with program management to coordinate complex deliverables, resolve blockers, and support enterprise-wide rollouts. The position is remote and works with hybrid teams across geographies.
Requirements
- 8–10+ years of experience with a strong technical background in Systems Management, Product Management, or technical Program Management.
- Extensive experience leading enterprise-wide technology initiatives.
- Deep understanding of seller experience, sales methodologies, and value selling principles.
- High AI literacy and expertise in Generative AI, LLMs, AI Agents, and prompt engineering concepts.
- Highly technical, with the ability to communicate effectively with enterprise systems architects.
- Demonstrated ability to advise VP- and C-level stakeholders and translate complex technical updates into clear, actionable executive messaging.
- Success architecting and managing complex, multi-phase technology rollouts while tracking day-to-day operational details.
- Proven ability to manage, influence, and align cross-functional stakeholders at all levels in a complex, matrixed environment.
- Data-driven approach and experience translating user feedback and platform analytics into strategic product decisions.
Nice To Haves
- Familiarity with the broader GTM technology stack and Learning Management Systems.
- Experience in an enterprise technology environment.
- Previous experience developing or managing enablement, coaching, or training programs.
Responsibilities
- Define, maintain, and drive a multi-year strategic roadmap for multiple concurrent GTM AI tools.
- Prioritize capabilities based on business impact, align them with value selling principles, and create executive-level collateral to inform senior leadership decisions.
- Own the build, maintenance, and scaling lifecycle for AI platforms.
- Partner with platform owners to develop technical and functional capability roadmaps, assessing system architecture changes and large-scale feature requests.
- Lead coordination between Learning, IT, and GTM Leadership, tracking deliverables and maintaining cross-functional execution across AI solutions.
- Manage regular update cadences for platform features and pilot programs.
- Design, test, and refine complex prompts for underlying LLMs to produce relevant, accurate, and useful outputs for sales scenarios.
- Establish standardized guardrails and coordinate enterprise testing and quality assurance before launch.
- Evaluate usage metrics, adoption trends, and user feedback, turning findings into recommendations to improve user experience.
- Provide quality and consistency oversight across AI initiatives and ensure executive stakeholders have comprehensive, dynamic reporting dashboards.
- Mentor colleagues to improve program management maturity across the organization.
Benefits
- Compensation may include restricted stock units and a bonus.
- Employee benefits are referenced, but specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
