Principal Product Manager

GEICO•Bethesda, MD

21d•$146,575 - $229,600•Hybrid

About The Position

GEICO is seeking an accomplished Applied AI Product Leader to spearhead the development and expansion of cutting-edge artificial intelligence solutions within GEICO's sales division. In this distinguished senior position, you will define the strategic vision for transformative AI initiatives across diverse product lines and multidisciplinary teams. This role provides a unique opportunity to drive pivotal organizational results, shape executive-level decision-making, and architect innovative solutions that will redefine the future landscape of GEICO’s sales operations. As a visionary strategic leader, you will spearhead AI and machine learning initiatives designed to enhance customer experience and drive operational excellence. You will oversee the integration of advanced technologies, including large language models, computer vision, and predictive analytics, to tackle complex global delivery challenges. This pivotal role requires exceptional technical expertise, keen business insight, and strong problem-solving capabilities in a thriving, innovative environment. This position is a hybrid role 2-3 days per week in the office. Hybrid locations include: Palo Alto, CA, and Chevy Chase, MD. In this position, you will be responsible for contributing to the development of GEICO’s quoting and binding processes as well as impacting data infrastructure and governance. You will be working directly with senior leadership to define and execute strategies that will set new industry standards.

Requirements

6+ years of product management experience, with 3+ years focusing on AI/ML products
Experience using quantitative and qualitative data to inform design decisions and drive change
Experience working with both technical and business stakeholders (Marketing, Operations, Data, etc.)
Familiar with organizational maturity and related transformation
Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives
Exceptional written and verbal communication skills

Nice To Haves

Experience building large-scale machine learning and AI solutions at Internet scale
Experience engaging and influencing senior executives
Experience with distributed systems at scale
Master's degree in Computer Science, AI, or related field

Responsibilities

Define product strategy and roadmap to boost operational efficiency, and improve customer experience, ensuring alignment with GEICO’s AI goals.
Use cutting-edge AI technologies, including language models, to develop features customized for individual needs.
Coordinate execution across engineering, UX, research, and marketing teams for the development and launch of AI-powered features.
Gather and document requirements from diverse stakeholders, defining and maintaining scalable data infrastructure, validating and remediating data streams, and establishing robust governance practices to drive forward the AI strategy.
Work closely with research teams to support a user-centered approach, enhance user experience, and set KPIs for measuring feature success.
Build partnerships with stakeholders throughout GEICO and clearly communicate product vision, strategy, and updates to leadership.