Principal Product Manager

Kraken•New York, NY

23d•$160,000 - $215,000•Hybrid

About The Position

Kraken is a technology company focused on creating a smart, sustainable energy system. Our operating system for energy is transforming the industry globally. We are looking for a Principal Product Manager to define how Kraken supports Vertically Integrated Utilities, both in North America and across the globe. You will deeply understand our utility partners' needs and use those insights to shape a suite of products and experiences that improve the customer experience for our clients. You will collaborate across sales, delivery, product, and engineering teams to deliver client outcomes and business value, making Kraken the platform of choice for Vertically Integrated Utilities. In addition, you will play a key role in shaping how Kraken approaches cross-product compliance, ensuring our platform evolves with global regulatory expectations while maintaining product agility and innovation.

Requirements

7+ years of product management experience in enterprise software with experience in the utility industry
Ability to translate between regulatory, technical, and business perspectives, simplifying complex product and compliance concepts into actionable product decisions
Systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products.
Proven experience leading cross-functional teams, including engineering, UX and data science
Adaptable and thrive in a dynamic environment, whether working on a high-level product strategy or rolling up your sleeves to execute.
Strong analytical skills, with the ability to define and track key success metrics.
Excellent communication and stakeholder management, balancing technical and business needs.
Comfort engaging with clients during sales, discovery, and delivery
Experience influencing without direct authority, guiding teams on complex topics through clarity and strong reasoning
Passion for customer experience, with a strong focus on usability, efficiency, and empathy.
Familiarity with cross-product compliance frameworks (e.g., SOX, SOC2, NIS, GDPR) and their application in a product-led environment.

Responsibilities

Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group.
Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions.
Translate insights from real-world utilities into clear product outcomes and measurable success metrics.
Develop, prioritize, and execute your product roadmap, ensuring we deliver required outcomes, within the timelines agreed to, while also building a flexible experience within our core application.
Drive standard frameworks and strategy for compliance topics across various product teams, ensuring alignment without constraining team autonomy.
Translate complex regulatory requirements into clear product implications and client-facing narratives, supporting sales, delivery, and client trust.
Contribute to evolving internal compliance best practices and frameworks, helping teams navigate regulatory requirements through a product-led lens.
Work closely with engineering to build, test, and refine products.
Drive a best-in-class user experience.