Principal Product Manager, Contract Management

Experian

6d

About The Position

The Principal Product Manager owns the strategy and roadmap for products hospitals and health systems use to load, model, and monitor payer contracts. The products help ensure reimbursement is calculated accurately, underpayments are identified, and contract terms are correctly applied across the revenue cycle. This role leads discovery and strategy for significant, complex opportunities and guides major engineering teams and investments. It sets a high standard for contract-modeling rigor, requirements quality, and launch execution across Billing Office products.

The role oversees contract modeling and rate management; fee schedule and contract loading; underpayment and variance detection; contract compliance and renegotiation support; and contract analytics and reporting. It sets portfolio strategy and investment priorities, develops cost, revenue, and ROI business cases, and establishes outcome-based OKRs. The Principal Product Manager also leads strategic customer relationships and high-stakes conversations, applies AI and prototyping to de-risk complex or regulated initiatives, and helps streamline internal processes for launching payer-contract and rate-related capabilities. The position reports to the VP of Product Management and requires willingness and ability to travel up to 40% of the time, as well as residence in or near a designated Collaboration Hub.

Requirements

• 10+ years of product management experience, including a track record of owning the largest or most complex product areas within a portfolio.
• Experience in healthcare revenue cycle management, payer contracting, or reimbursement methodology.
• Experience independently guiding large or complex engineering teams, or leading discovery for an organization's most impactful new bets.
• Experience building business cases and financial models, with a track record of securing investment through cost, revenue, and ROI analysis.
• Experience owning and repairing strategic, high-stakes customer relationships.
• Hands-on experience with AI tools, including chat-based assistants, agentic tools, and development-integrated or prototyping tools, and coaching others on responsible use.
• Willingness and ability to travel up to 40% of the time.
• Reside in or near the designated Collaboration Hub(s) for the role.

Nice To Haves

• Direct experience with contract modeling, fee schedules, or underpayment detection is strongly preferred.
• Familiarity with related regulatory and data-protection requirements, such as HIPAA, is a plus.

Responsibilities

• Own the strategy and roadmap for products hospitals and health systems use to load, model, and monitor payer contracts.
• Own contract modeling and rate management, fee schedule and contract loading, underpayment and variance detection, contract compliance and renegotiation support, and contract analytics and reporting capabilities.
• Lead discovery and strategy for significant opportunities in contract modeling, fee schedule management, and underpayment detection, potentially managing multiple strategic threads at once.
• Set portfolio-level strategic direction and investment priorities based on competitive and market monitoring.
• Build and defend business cases using cost, revenue, and ROI modeling to secure investment in new capabilities.
• Set standards for business-case quality and outcome-based OKRs across the Billing Office portfolio.
• Guide large or complex engineering teams and initiatives, or lead discovery for impactful new opportunities.
• Set standards for discovery rigor, requirements analysis, and launch excellence.
• Use AI and prototyping to de-risk ambiguous, cross-team, or regulated initiatives, and coach others on responsible use in high-stakes contexts.
• Own strategic customer relationships and lead high-stakes or contentious conversations about contract performance, underpayment recovery, and reimbursement accuracy.
• Maintain deep knowledge of payer contracting practices, reimbursement methodologies, and the regulatory landscape.
• Help streamline internal PLM, compliance, procurement, regulatory, and data-protection processes for launching payer contracts and rate-related capabilities.

Benefits

• Great compensation package and bonus plan.
• Medical, dental, and vision benefits.
• Matching 401K.
• Flexible work environment, with the ability to work remotely, hybrid, or in-office.
• Flexible time off, including volunteer time off, vacation, sick time, and 12 paid holidays.
• Variable pay opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed