Principal Product Manager - Platform & APIs

Avaya

1d•$213,000

About The Position

Avaya is seeking an experienced product leader to advance the platform and developer capabilities behind Avaya Infinity. This hands-on role focuses on making enterprise software easier to extend, integrate with, and build on through APIs, integrations, and developer experiences. The position works closely with Product, Engineering, Architecture, customers, and partners to identify opportunities to simplify how developers and enterprises interact with the platform and turn those opportunities into an executable product roadmap. The product manager will move between customer problems, technical architecture, developer needs, and business outcomes. The role involves shaping platform strategy and roadmap, defining requirements for APIs and related platform capabilities, and partnering with technical teams to deliver reusable solutions and consistent integration experiences. It also includes direct customer and partner discovery and defining measures of platform adoption, developer success, usage, and customer value.

Requirements

Strong product management experience with enterprise software platforms, APIs, developer products, cloud services, or related technologies.
Good understanding of modern APIs, authentication and authorization, events, integrations, and cloud architecture.
Experience working closely with engineering and architecture teams on technically complex products.
Experience building products or capabilities used by developers, partners, system integrators, or enterprise technology teams.
Ability to understand technical architecture and make product tradeoffs without being the engineer implementing the solution.
Strong customer discovery and product judgment.
Ability to take an ambiguous problem, develop a point of view, and turn it into an executable roadmap.
Strong written and verbal communication skills.
7–10 years of experience.
Bachelor degree or equivalent experience.
Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

Experience with enterprise communications, CCaaS, CPaaS, developer platforms, AI platforms, enterprise integration, event-driven architectures, or large-scale SaaS platforms.
Experience helping evolve an established enterprise product toward a more open and extensible platform.

Responsibilities

Help shape product strategy and roadmap for platform, API, and developer capabilities.
Work with customers, partners, developers, and internal teams to understand integration and extensibility needs.
Assess existing capabilities and identify opportunities to improve the developer and integration experience.
Define product requirements for APIs, events, integrations, developer tooling, and related platform capabilities.
Partner with Engineering and Architecture on technical tradeoffs, sequencing, and execution.
Translate complex enterprise requirements into reusable platform capabilities rather than one-off solutions.
Champion developers and partners as important users of the platform.
Work across Avaya product teams to create more consistent integration patterns and experiences.
Help define measures for adoption, developer success, platform usage, and customer value.
Participate directly in customer and partner discovery and use insights to influence priorities.