Principal Product Manager I, Forward Deployment

RELX•Raleigh, NC

About The Position

LexisNexis Legal & Professional is seeking a Principal Product Manager, Forward Deployment to shape the future of AI-powered legal workflows and platform innovation on a global scale. This role involves partnering directly with customers, influencing platform strategy, and transforming emerging technologies into impactful solutions. LexisNexis, part of RELX, is a leader in deploying AI and advanced technologies to the legal market, utilizing a multi-model approach for generative AI solutions and adhering to RELX Responsible AI Principles. The company employs over 2,000 technologists, data scientists, and experts. As Principal Product Manager, Forward Deployment, you will own the platform layer, focusing on reusable services, configurability, and deployment patterns to enable clean extension of capabilities across regions and customers. You will collaborate with customer-facing teams to understand customer adoption and customization of Protégé, translating these insights into platform investments that enhance deployment speed, stickiness, and repeatability. This is a hands-on, technically deep role where you will define platform architecture, determine common vs. local capabilities (considering data sovereignty, content, and language), and establish value metrics for reuse and stickiness, owning the outcomes.

Requirements

10+ years of Product Management experience, customer-facing / outbound, with real technical depth (not surface-level only).
Strong product leadership with the ability to influence across complex organizations globally.
Experience defining and executing platform strategy across multiple products, regions, or customer segments.
Ability to engage directly with customers and translate customer needs into scalable solutions.
Deep, hands-on understanding of AI-powered products — generative AI, agents, retrieval/RAG, automation, and workflow orchestration — with the technical fluency to make real architectural and design tradeoffs.
Strong commercial acumen with the ability to identify growth, monetization, and market expansion opportunities.
Data-driven approach to decision-making and product investment prioritization.
Comfort operating in ambiguous environments with shifting goalposts, balancing experimentation with execution.
Excellent collaboration and stakeholder management skills across cross-functional teams.

Nice To Haves

Masters degree in Computer Science or an Engineering discipline strongly preferred, but not essential.

Responsibilities

Define and drive platform capabilities that enable multiple products, regions, and customer segments.
Identify opportunities to transform market-specific functionality into reusable, scalable platform services.
Develop strategic frameworks that improve speed-to-market while maintaining a consistent customer experience globally.
Champion platform-first thinking across product and engineering organizations.
Engage directly with customers, strategic accounts, field organizations, implementation / white-glove teams, and market leaders to identify emerging workflow challenges and opportunities.
Translate customer-specific requirements into scalable platform investments and validate product concepts through direct market engagement.
Identify opportunities to apply generative AI, agentic systems, automation, retrieval technologies, and workflow orchestration to solve meaningful customer problems.
Set the value metrics for reuse and stickiness, and own the outcomes.