Principal Product Manager, AI-Powered Security Operations

Motorola SolutionsVancouver, BC
Remote

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Aperçu de l’entreprise Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr. Department Overview Motorola Solutions is a recognized global leader in Enterprise Security & Resilience software, offering a next-generation cloud platform that empowers organizations to navigate risks, disruptions, and crises with confidence. Our technology unifies critical functions — risk intelligence, security operations, crisis & emergency management, and business continuity — into a single, powerful platform. We are building the "digital brain" of the modern Security Operations Center (SOC). While competitors focus on better detection, our platform automates the decision loop. We are seeking a product leader to define the future of Agentic AI in physical security—moving the industry from reactive monitoring to proactive, automated resilience. You will own the roadmap for a new cloud-native intelligence platform that unifies video, access control, and critical communications. As well as automating detection and verification, its agents augment SOC teams through proactive coordination of security incident responses, orchestrating devices and inputs at scale whilst collaborating with human operators. Job Description In this role, you’ll take ownership across the full product lifecycle — shaping strategy, engaging with customers, driving execution, and delivering product features that lead the market. You’ll collaborate closely with senior management, fellow product managers, UX designers, engineering, sales, customer success, and professional services teams to shape and deliver best-in-class product experiences. You’ll be responsible for engaging directly with customers and sales people, and researching and analyzing the market and competitors, to drive the creation of differentiated value in your product. You will gather and prioritize product ideas, maintain strategic roadmaps, and define requirements and features. You will work closely with our engineering, AI and UX teams to drive feature design and development. The ideal candidate is a creative and strategic thinker, a collaborative product manager with experience in visual AI, and with excellent UX design instincts.

Requirements

  • Experience: 8+ years in Product Management, with at least 3 years focused on AI/ML products, Workflow Automation, or Robotics.
  • Domain Knowledge: Deep understanding of SOC/GSOC environments or high-tempo operations centers (e.g., logistics, 911 dispatch, IT NOC). (You understand "alert fatigue" and "time-to-resolution)
  • Technical Fluency: Experience with Vision Language Models (VLMs), Generative AI (LLMs), or Agentic frameworks. You understand the trade-offs between "retroactive validation" and "forward reasoning" in AI design.
  • UX Obsession: Demonstrated history of shipping complex B2B interfaces that simplify cognitive load. You prioritize "task alignment" over generic "trust" scores.
  • Bachelors degree with 8+ years in product management AND 3 years focused on AI/ML products, Workflow Automation, or Robotics.

Responsibilities

  • shaping strategy
  • engaging with customers
  • driving execution
  • delivering product features that lead the market
  • collaborating closely with senior management, fellow product managers, UX designers, engineering, sales, customer success, and professional services teams to shape and deliver best-in-class product experiences
  • engaging directly with customers and sales people
  • researching and analyzing the market and competitors
  • driving the creation of differentiated value in your product
  • gathering and prioritizing product ideas
  • maintaining strategic roadmaps
  • defining requirements and features
  • working closely with our engineering, AI and UX teams to drive feature design and development
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