Principal AI Product Manager

CHG HealthcareMidvale, UT
Remote

About The Position

CHG Healthcare is seeking a Principal AI Product Manager to lead the modernization of its staffing and provider experience ecosystem by integrating AI solutions. This role is crucial for driving efficiencies and improving decision-making within the company. The position involves defining the long-term vision for AI in healthcare staffing, shaping investment priorities across various product lines, and translating AI capabilities into significant enterprise impact. The role requires close collaboration with the executive team and accountability for achieving measurable business outcomes through the company's AI strategy.

Requirements

  • 10+ years of product management experience, including a demonstrated track record of leading AI/ML or intelligent automation initiatives at scale.
  • Experience setting strategy and securing executive buy-in for major technology investments.
  • Deep familiarity with LLMs, generative AI, and agentic systems, with the judgment to separate hype from durable value.
  • Proven ability to both code and lead technical teams, comfortable going deep on architecture while also operating at the strategy layer.
  • A track record of mentoring and elevating other product managers.
  • Exceptional executive communication skills, with the ability to influence and align stakeholders who may not share technical context.
  • Experience navigating ambiguous, high-stakes, fast-moving environments and bringing structure to them.
  • Strong systems thinking, able to see how decisions in one area of the AI portfolio impact the broader organization.

Responsibilities

  • Set the strategic direction for CHG's AI portfolio, building senior leadership alignment around the roadmap and driving decisions that influence company operations.
  • Own the AI product strategy across multiple initiatives and teams, ensuring coherence, sequencing, and prioritization that align with the company's highest-value opportunities.
  • Build and maintain a multi-year roadmap that anticipates market shifts, competitive dynamics, and emerging AI capabilities.
  • Drive cross-functional alignment across engineering, legal, compliance, and business unit leaders on company-wide AI initiatives with significant financial and reputational stakes.
  • Act as the primary translator between technical capability and business strategy, advising executives on possibilities, risks, and funding priorities.
  • Represent CHG's AI strategy externally and internally, including with partners, vendors, and potential M&A or build/buy decisions.
  • Mentor and develop senior and mid-level product managers, enhancing product craft and AI fluency across the organization.
  • Establish and own the metrics for success for AI investments at the portfolio level, focusing on enterprise ROI beyond individual feature adoption.
  • Define evaluation frameworks, governance standards, and risk posture for ethical, trustworthy, and safe AI practices at CHG.

Benefits

  • 401(k) retirement plan with company match
  • Traditional healthcare benefits such as medical and dental coverage
  • Onsite health centers
  • Corporate wellness programs
  • Free behavioral health appointments
  • Flexible work schedules
  • Work-from-home options
  • Recognition programs with rewards including trips, cash, and paid time off
  • Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
  • Tailored training resources including free LinkedIn learning courses
  • Volunteer time off
  • Employee-driven matching grants
  • Tuition reimbursement programs
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