Principal Product Manager, AI - Hybrid

CiscoSan Jose, CA
$191,400 - $323,600Hybrid

About The Position

The Enterprise AI Platform team is the central engine for Cisco’s enterprise AI strategy. Comprising experts across engineering, UX, and product, we own the platform that enables the development of AI solutions for enterprise problems at scale. As a Principal AI Product Manager, you will play a critical role in driving the roadmap for Cisco's agentic platform and experiences. You will own the product lifecycle end-to-end, translating complex technical capabilities into actionable roadmaps. You will collaborate cross-functionally to deliver secure, high-impact AI solutions that empower our global workforce.

Requirements

  • 10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning).
  • Proven track record of launching successful products from concept to pilot to deployment in enterprise environments.
  • Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures.
  • Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements.
  • Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments.

Nice To Haves

  • Deep expertise in generative AI or large-scale automation platforms.
  • Experience facilitating workshops, focus groups, and user testing.
  • Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle).
  • Experience in building privacy-forward and trustworthy experiences
  • Strategic vision with a hands-on approach to execution and metric-driven product management.

Responsibilities

  • Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals.
  • Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs).
  • Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards.
  • Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira).
  • Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs.
  • Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • grants of Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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