Principal Product Designer, Questbank

Questrade Financial Group•Toronto, ON

1d•CA$160,000 - CA$180,000•Hybrid

About The Position

As a Principal Product Designer on Questbank, you will lead design across our consumer banking platform, encompassing everyday banking, lending, onboarding, and money movement. Questbank is an integral part of an integrated platform that spans investing, financing, and banking. You will collaborate across teams and product boundaries to drive design vision throughout the platform, extending beyond just banking. This is a senior individual contributor role with organization-wide influence. You will partner directly with Product and Engineering leaders to shape product development, including what is built, how it is built, and the definition of quality. You will tackle the most complex and ambiguous problems that span multiple teams and lack obvious solutions, bringing clarity, direction, and craft to these challenges. The design approach is AI-first, starting with tools like Claude and Cursor for logic mapping and exploration, moving to Figma for systems and craft, and concluding with user testing. The ideal candidate will already be working in this manner.

Requirements

8+ years of product design experience with increasing scope and influence
Strong product thinker who understands how design drives customer and business outcomes, not just UI
Exceptional visual craft and high standards for interaction design, usability, and overall product quality
Deep experience working cross-functionally with Product and Engineering leaders, acting as a peer
Systems-minded approach, considering scale, consistency, and long-term leverage
Strong understanding of how product needs evolve across stages of growth (0→1, 1→10, 10→100)
Active use of AI tools like Claude, Cursor, or Figma Make in your design workflow
Ability to lead the most ambiguous, complex problems and bring structure, direction, and momentum
Strong communicator who can influence decisions, align teams, and articulate the 'why' behind design direction
A portfolio that demonstrates industry-leading craft, systems thinking, and impact at scale

Nice To Haves

Domain experience in lending, banking, or fintech is a strong asset, but as important is your ability to ramp fast and think like an owner

Responsibilities

Lead design on the hardest problems: Own the challenges that don't fit neatly into one squad, including cross-cutting flows, platform-level patterns, and high-stakes product decisions requiring both strategic thinking and hands-on craft.
Drive design vision across the platform: Work across banking, investing, and financing teams to ensure Questbank delivers a coherent, integrated platform experience, not a collection of disconnected products.
Start in AI, finish in Figma: Use Claude and Cursor to map product logic, surface edge cases, and explore directions. Bring validated concepts into Figma for state coverage, system alignment, and production readiness.
Partner with Product and Engineering leaders: Influence roadmap decisions, scope tradeoffs, and product strategy. Provide design expertise at the org level, not just the squad level.
Elevate the design practice: Raise the bar for quality, process, and craft across the team. Mentor designers through the work, including crits, reviews, and direct collaboration.
Validate with evidence: Drive research and use data to inform direction. Synthesize findings into clear design rationale that aligns teams and moves decisions forward.