Staff/Principal Product Designer

Skylight

7h • $170,000 - $230,000 • Remote

About The Position

At Skylight, product designers play a critical role in understanding the problem space, identifying opportunities, and developing solutions using a lean-agile approach. Product designers are the primary user advocate on their team and engage in continuous research throughout the product life cycle. Working end-to-end from concept to implementation, product designers conduct research, facilitate design activities, and ensure the product team is building the right thing.

Requirements

• A portfolio of end-to-end product design for complex products — from research through accessible UI — and the patterns, components, and standards that other teams adopt
• Able to plan, synthesize, and share out generative and evaluative user research to inform product and design direction
• Can define scalable, end-to-end interaction flows that incorporate key design principles, intentional information architecture, common design patterns, and accessibility
• Can create simple, elegant, and thoughtful user interfaces through the implementation of visual design elements
• Can contribute to product strategy decisions by serving as the primary voice for users and balancing user and business needs
• Strong facilitation and communication skills, including the ability to make design decisions visible to stakeholders, partners, and engineers and drive alignment without losing the user
• Experience setting design direction across multiple workstreams or teams and mentoring other designers (principal level)
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that aligns with our core values
• Ability to travel for time to time
• All work must be conducted within the U.S., excluding U.S. territories.
• You must be legally authorized to work in the U.S. now and in the future without sponsorship.
• You must complete a company background check successfully.

Nice To Haves

• Experience designing services that handle sensitive personal data (e.g., tax, financial, or benefits information)
• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Responsibilities

• Plan and conduct research that informs strategic product and design direction across multiple workstreams
• Define end-to-end flows that incorporate well-thought-out information architecture, systems thinking, design principles, and common design patterns — including for secure, sensitive data exchanges
• Create simple, elegant user interfaces and evolve existing visual systems with clear rationale
• Uphold human-centered design principles and evangelize their value to stakeholders, engagement partners, and subject matter experts
• Balance user and business needs within an agile working environment, and promote empathy for the public and government workers as we improve their tools
• Set design standards across the engagement and mentor other designers, raising the quality bar beyond your own work

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed